Great price for what you get. Bikes work great for me, and service is very responsive if needed.
My bike was delivered quickly and well packaged. Quality was great. I was kept informed throughout the process. And the bike is fantastic.
Love the geometry of the bike! It climbs so nice for having that much suspension. The staff was Uber nice when I purchased it and there to help with any questions I had.
Great products, customer service, and communication.
Customer service and the sales process was amazing. Super responsive and answered all my questions.
Excellent build quality and components. Delivered when expected and a tremendous ride. Access to Alchemy techs is top notch, not that I've had to discuss any technical issues, other than ask for component recommendations.
Love the bike!
Bike is beyond expectations awesomeness. It came very well packaged and super easy for anyone with a minimum of experience to assemble, attention to detail was impressive. This comes from a former bike shop employee who used to assemble bikes, so I have experience in this realm. Completely happy with my bike and the experience!
I appreciate the staff for walking me through the essentials of the bike. It is my first gravel bike and I love it!
This company is great to work with. Great people…knowledgeable, helpful and friendly…. The Arktos is a stunning ride that is so well spec ed. Alchemy does it right!
Nothing but good things to say about the people and product. Extremely responsive and helpful customer service and the bike absolutely shreds.
Excellent customer service. I had doubts on what size to purchase and Ben and Bryce walked me through the differences of the two sizes and recommended the XL based on my measurements and riding style. It fits me perfectly.
Very accommodating customer service. They are very thorough and caring in making the best possible experience. The ARKTOS 150 is amazing!
Very friendly, informative, helpful, and down to earth. Love my bike. Love this brand. Excited to rip this thing!!
Dream bike at a great price. Good customer service too. My bike arrived with a bent brake lever and they got it taken care of right away.
The 1st bike that was shipped was damaged in transit, which of course is not Alchemy's fault and just something that happens some times, but I was able to contact someone at Alchemy very quickly and resolve the issues smoothly. Since I got the bike, it's been great - everything I hoped for when I ordered it sight unseen. The positive reviews I had read, which prompted me to make the purchase, where not wrong!
Best bike ever!! Couldn’t beat the price on the bike of my son’s dreams and it was efficiently shipped in expert packaging in time for Christmas! Made it states away in perfect condition.
I wouldn’t buy any other bike. From customer service to a great price on an amazing bike, everyone gives me compliments on how cool the bike is. Support local and shop Alchemy 👍🏻
Great customer service and product support. The team there always go out of their way to make sure you are happy and getting the best out of their bikes.
Great communication, actually talking to folks that know their products. Industry best build spec out there for the money. Top quality components from front to back