Fantastic service. Item arrived very promptly and is really nicely done
My father has dementia and has yet to meet his first great-granddaughter. I made sure I got some decent photos and spent an age tracking down a print and delivery service, finally settling on this one. Important to me was the text on the photos to remind him. Within a day of submission, I was contacted by 'Rob' to say that the text didn't work well with the border on a bamboo frame on one side. I sent him a new version and suggested the text be written on the base of the image. With little delay this was done and at no extra charge though the price was good in the first place. I can imagine many another service would have thought 'Customer's fault', (not entirely without good reason), and just printed it up as-was. A highly professional, reasonably priced and considerate service. I don't often write reviews, but this is all I can do to pay Always Personal back for sterling service. Thank you and, in particular, thank you Rob.
We brought a photo key ring but it broke soon after. We talked to the customer service and they were brilliant! They sent a replacement next day, such good service and others can learn from them. Gives me the confidence to buy from them again. Good people.
I ordered a personalised dog bowl which came very fast, very well crafted and with the bowls too - very happy with the purchase and my dog also approves.
We recently lost our 18+ year old Labrador. She was our best friend and it absolutely broke us to see her go. I ordered a memory box from always personal to put all of her bits in and her ashes and when it come we all broke down crying. The box is absolutely incredible, it's what u expected and more. I wish there was someone I could thank personally. 5* from us all and would give 100 more if possible x
Ordered own-design round placemats in both sizes; larger ones available as cork backed at no extra cost and well worth it. Overall an excellent quality product with good turn round time and professional service. The hardest part of the whole process for me was finding suitable images for the round format. Would use again and do recommend.
Our family Cat we had for 10 years passed away so I purchased a few keyrings in a shape of a love heart with a different picture of him on each side. I ordered on a Monday night and they arrived the Wednesday morning. So pleased with how quickly they came and also how lovely they are. I will definitely purchase from this site again
Fantastic company, went above and beyond.
The personalised keyring has a really clear photo and really fast delivery. Would definitely purchase something from them again.
Ordered one of these lovely little stools. I asked before ordering if some of the text could be changed. Received a quick reply and they were happy to help. The stool arrived really quickly. It is lovely and amazing quality. I would highly recommend this company. I will use them again.
Most impressed with every aspect of the service. The product is first class and exactly what we wanted. We are very pleased and would not hestate to recommend this company
Ordered the personalised ceramic coasters as a birthday present. There was a little mix up with the delivery but Rob sorted it out immediately and exceeded all my expectations. The product was perfect, excellent quality and just what I wanted. And their customer service is second to none. Couldn't recommend this company high enough.
My item arrived very quickly, which was just wonderful as it was ordered as a present. It was packaged well and the item itself is of good quality. I am delighted with this purchase and would definitely use this company again. 5 gold stars from me. Thank you.
Rob was very careful to get my sign right before manufacture. When it arrived they was a flaw and Rob replaced with a quibble. Excellent customer service. Oh, the sign was a good price also.
Fantastic service, our pet urn arrived today and is absolutely top quality, We wanted the best for our fur baby and that's exactly what we received. Easy company to use and delivery was really fast. Highly recommend
Fabulous experience with this company . I ordered stockings last minute and they had them delivered in time for Christmas. Very impressed 5 stars . Thank you so much
Placed an order knowing that it wouldn't be here in time for Christmas. Even paid for 2nd class but it was sent first class and arrived next day. Very impressed Thanks
Great company, great service. Took photos off google and printed onto place mats & coasters. Securely packaged & quality was very good! Would recommend this company to anyone!
So happy with my purchase from this company. I bought 4 personalised stockings last minute as another shop had messed me around. They were dispatched the same day and I received them the following working day! The quality is amazing, real value for money. I had sent an email requesting the items to be shipped as fast as possible so my children would have them before Christmas day and the owner responded at 10pm to assure me they had dispatched them that day! 5/5 customer service, thank you!
Ordered some personalised keyrings on a Sunday evening and they were with me in the south of England on a Tuesday morning - I don't think you can ask for more than that! I'm very glad I used this site and their next working day delivery can be trusted.