KARIM ABDELRAHMAN
Great service and also quick
Great service and also quick
Great service and also quick
These guys are top notch👍
The customer service.. SUPER 👌
Super price, super quality and immediate support with remote help if needed! I’m very happy!
The person dealing with my issue did very good job finding a solution that worked despite the documentation being out of date and not matching the current state of the software.
Your very prompt in replying to emails and speedy sorted of issue
I worked with Kyle to resolve one of my cameras not recording motion. The process was lengthy to isolate the problem; however, Kyle was tenacious. Finally, my system needed to be updated. I received a software update. All cameras work excellently. I would have given it 5 stars, except that all the support is handled through email and the huge delay in time zones, responses was not received until the next day.
Great cameras at great prices, great support (fast, helpful & friendly).
Problem resolved without any problems. Response time was good
Awesome service they always answer even tho my question where not clear
Fast and efficient. I appreciate that you continue to support your product well after the warranty period
It took a series of emails to resolve the issue and then a live remote session to resolve the situation. Jane worked with me until the problem was resolved.
Very professional and friendly support. Answered my question completely and very quickly. Very satisfied.
Muchas Gracias!
Kyle the Technical advisor was brilliant, he was very calm, patient and talked me through on on going issue with confidence and desire to resolve the problems. The issues were all my own doing as l had bought second hand equipment and wanted to restore it all to factory default. Their equipment is excellent and very well priced in a crowded CCTV suppliers market. Customer support goes beyond excellent and l was delighted with the outcome. I would definitely recommend this company for all your CCTV requirements
Very fast response, I am impressed.
Always get back to me really quickly and are always very helpful. They provide diagrams/screenshots to help to show you what to do. They follow up to make sure you have been able to do it and offer more help if necessary.
Annke produce fantastic products at a great price. I have two camera systems and the Whiffle door bell which all are of high quality. My parcel was unfortunately lost by the courrier, but this was promptly sorted and a new package sent out and recieved quickly. Product support has also been top notch!
What made my experience good that I thought I'll email. Them and probably will not get a answer we r for weeks li,e the other company's and annke prof me wrong wow day ,after got a answer and day after problem fixed I email them and they get back to me in less then a hour I will be buying more of there products in years to come thank you agr so much joy u made my and kids life safer by helping me with user name and pass word we have view of out side now and can see who there thank you
Very helpful thank you so much to resetting the password