Really helpful and sale was quick and well explained.
Greate prices, very helpfull store staff, and more...
Helpful pleasant knowledgable assistant.
I popped into the Clydebank store to look around initially only for a bedframe however i also picked out a mattress too. I felt welcomed to the store by Dougie who allowed me the time to browse. I picked out a frame and asked Dougie some questions about it and he was very helpful. I tested out some mattresses, again Dougie was knowledgeable in advising which one would suit my needs. I felt comfortable throughout my visit to the store and found what I was looking for.
Dougie at the Clydebank store was informative and helpful.
Graham the salesman was very helpful when I came in to buy a chest of drawers.
We visited the store for a new mattress as just had a newborn and can’t beat bedtime at night for a good sleep , so went in and spoke with a man called Ian , who was good help. Advised us of a good mattress in store which we came to the agreement to also buy he was very helpful and advised of the policy with the mattress also! Nice gentleman and helpful
Very knowable about products and easy to complete order
The gentleman was very helpful and friendly too. I appreciated the time he took to talk to me about what I wanted.
Helpful staff
The company is good and okay
No pressure and loads of information and guidance. Big thanks to Bob at Seafield for his guidance and professionalism. Mark & Frances
Very helpful young man, I think his name was Wilson
Very pleasant and knowledgeable staff member. Looked for other options for our purchase. Assisted my husband to put purchase in the car.
We went looking for a mattress the James came asked if he could help us well anything he explain the pricing on the beds we then picked a mattress we liked my husband then looked at a bed James said they were not doing that line anymore but would contact the supplier to see if they had any material left to make one for us which they could. James then said that they could build it for us and take oils one away we had great service from James .
Only rated 1 star as there was no 0 star option. Truly awful service from this company. They advertise quick delivery, but in fact I have had delivery cancelled 4 times. The delivery date was essential as I was with my elderly mother for a short time and she wouldn't be able to manage it on her own. I had to rearrange flights around their cancellations. No empathy from the employees who even admitted it was their admin error. Offered paltry compensation. Cancelled the order and I am expecting a prompt and full refund.
Sales assistant at archers in Ayr was brilliant. He was so helpful without being over the top and gave us all the information we needed to purchase a mattress from yourselves without going anywhere else . Think his name was Andrew.
Graham the sales person was superb . very knowlegable and answered every question asked of him he encouraged us to take our time and to try out all the mattresses . His help was invaluable ... would recommend this store at Auldhouse retail Pollokshaws Glasgow Thank you Graham
Stuart in the Clydebank store was helpful and knowledgeable. We also appreciated how understanding he was when we mentioned our lower budget, and he made sure we knew our options and informed us on where best to put our money. He was also very welcoming and approachable.
Sent me out wrong mattress as they put through the wrong mattress and would not change it as they had put wrong one through on paper work so watch out in archers that you are getting the one you are lying on n don’t trust them to know the one you want left with mattress that’s to firm for my back 😡😡