Laura M
Love the locket
Have bought this locket as a gift a few times after receiving it as a gift myself from a friend. Everyone loves it and the service is brilliant
Have bought this locket as a gift a few times after receiving it as a gift myself from a friend. Everyone loves it and the service is brilliant
Lovely earrings, they were a present, hopefully receiver will be pleased with them.
I am delighted with my order, the only problem being the size, they are small and rather difficult to put on but the quality is excellent, so they are staying with me. Thank you….
Pretty earrings in the sale plus used my birthday voucher as well. Will give to my daughter for her 18th.
Gorgeous piece of jewellery, packed perfectly. Only criticism would be that there was no communication from the company regarding dispatch despite the fact that it needed to be signed for on arrival. It was a nice surprise when the item arrived though and just luck that there was someone at home to sign for it.
Item arrived but actual size is way too small... The photos did not give the impression that the item is tiny size
I purchased a bracelet for my wife which she loved. Had a slight issue and received lovely service from Mahel Patel in the Covent Garden shop. Would recommend
Great necklace, all on time and fabulous engraving and photo within the locket. Would recommend using this company.
Disappointed that the gift card was marked and message not picked inted
I have purchased from Astley Clarke regularly over the last few years. All of their jewellery is exceptional quality. Their customer service is second to none, I have only ever once had an issue with an item that arrived which wasn't quite right. They resolved the matter straight away - they answered the phone quickly, the representative was super friendly and helpful, also very efficient. I wouldn't hesitate to recommend them to anyone.
Customer service awful. Not responsive to messages. My order had autofilled below the first line and put in a different address. Got email reply 3 days later saying can’t do anything, sorry for the inconvenience. Wasn’t posted til a few days after that. Disappointing. No reply until Wednesday and sent message over weekend
The product isn't as attractive or well made as shown in the pictures 🙁
Beautiful jewellery with Innovative and desirable designs. A reliable service. A * customer service. I have been a customer since the company was first founded.
Super easy and efficient. My necklace arrived within a day or two. Lovely necklace and photos look amazing. Great you provide the photo service.
Fab bracelets, my daughters love them
Lovely little earrings, mixing metals in a fresh way. Wearing them now!
Excellent I love my purchases
The wrong order was sent to me and I told them immediately last week but no-one has yet told me the mistake was rectified.
Delivery was slower than anticipated
Amazing as always! Not many companies today are providing the quality Astley Clarke is providing.