Customer

Trustpilot

Poor quality for price

Received my order of Juni dress and Sammi shorts (order total of £118) and both are poor quality for this price. Sammi shorts had a medium hole in the seam before I could try them on. Also slightly too large around the waist, but fit around hips so couldn't size down. Juni dress had an uneven hem, causing a bubble in between the stitches, and some loose threads and a hole in the pocket. Dress was so long on me hard to believe it was the same item and extremely unflattering (for reference I'm 5ft3). Tbf to them, I must have misread the length as would never have ordered this on purpose. I understand SOJO was an option, but I feel the quality made it not worth the effort. I've seen so many social media posts promising the price was worth it because of the quality/sustainability etc. - I disagree. I've ordered a return rather than exchanged as I didn't believe the quality would get any better.

Pauline Métais

Trustpilot

Fast shipping and perfect fitting.

Fast shipping and perfect fitting.

Fiona Orr

Trustpilot

i received a dress that was faulty and…

this company is the best. the dress i received had a flaw and when i ordered an exchange the dress I ordered had sold out. i had some delays with communication but as they are a smaller company it’s too be expected. some of the delays were my fault as i sent multiple emails pushing myself back in their queue. it took a little longer then a big company to get my order straightened out but in the end it is so worth it because the product you receive will be a timeless high quality piece in your collection.

MrsW

Trustpilot

Quick Dispatch, Super slow to refund

**Update - reduced down a star because in communications via email I was told it would be up to 7-10 days for a refund, it wasn't - it took longer. Which in this day and age 2 weeks is a really long time. I would recommend AYM get Klarna in future. The dress I ordered was dispatched quickly, and the quality was good. I didn’t wear it out (as the length was too long for me so I returned it). I can’t comment on the long term quality of the dress e.g I have no idea how it is after one wear, or after one wash or dry clean… What I do know is that unfortunately the refund process is INSANELY slow.. they received my dress back on the 3rd March (according to Royal Mail tracked delivery via RM website...) & it’s been around 10 working days now and still no refund... I’m baffled as to why it takes them so much time to issue a refund…? Personally I wouldn't order more than one size or more than one style of dress in one go because your money won’t be landing back into your account any time soon after they receive your dress back - so beware they are super slow… hopefully they will take this helpful feedback onboard to improve future customers shopping experiences... Lastly, make sure you keep hold of your proof of postage receipt so that you have an accurate record of when your item was received by them as recollections may vary...

Carmen Valenzuela

Trustpilot

Perfection.

The dress is perfect. Came perfectly wrapped. The material is perfect. The color is perfect. Measurements also were perfect.

Mona

Trustpilot

Perfect delivery and communication but few loose stitches

Great and fast delivery and communication but a few loose stitches around the pockets. Perfect fabric quality and design.

Donja

Trustpilot

Alles Top

Das Produkt war wie versprochen, schnell Lieferung, sehr zufrieden gerne wieder 🙂

Simona

Trustpilot

Elevenly Studio me robaron el dinero…

Elevenly Studio me robaron el dinero nunca me enviaron el pedido, no responden los e-mails y cuando intento entrar en la web en mi cuenta ya dice que no existo no compren no es de confíar. En su web se ve que puedes pagar con PayPal pero cuando intentas pagar con PayPal no existe.

Amy

Trustpilot

I bought the juni dress

Edit: I was contacted by the AYM team, who then considered my grievances with their product and were kind enough to refund me the order cost. I bought the juni dress, about a month ago. it looked great and I was very excited to wear it. I wore it once, and the next time I opened it to my terrible surprise the dress had full on tears, the stitches were all out. This dress was sold to me as a supposed "high-quality" dress, but one wear made the dress open up. I am a student, and I actually saved money mer a few months to buy this dress so imagine my shock when it literally broke down. I contacted the aym team and they told me that I they would refund me 20% of the price of the dress and I could then go to a seamstress and have it fixed. This was literally so unprofessional, what guarantee did I have that the dress wouldn't break down further. I did not take the 20%, and will not be buying from this company again. this is just a waring to those who are expecting good quality clothes from this brand, you might get lucky but you also might not. so be wary especially if you need to save up for these dresses.

Pau Agasiko

Trustpilot

Recommend 100% !

Recommend 100% !! I ordered three dresses and couldn't be happier. They're STUNNING. It was my first time buying from a store I found on Instagram and I couldn't be happier. This is my new go to for dresses.

Rachel Skillen

Trustpilot

Shipping was incredibly fast and good…

Shipping was incredibly fast and good correspondence from the company. I did end up returning the item as it just didn’t suit me but found the returns extremely straight forward and hassle-free.

Anais Dix

Trustpilot

Amazing support team 🙂

I wanted to order the NOVA dress in red in size M, but saw that it was not available in this size, so I contacted the AYM support team. They were so nice and amazing :)! Now I have my dress and its perfect 😀

Robert Sadlowski

Trustpilot

I was charged the date of purchase 10-11-23

I was charged the date of purchase, but to about 6 weeks to get. I then returned the put in for return label on 11-29-23. I sent back the entire order. I requested an exchange for one item and a refund on the rest. I have not heard anything, received anything or was credited?????

Anja Grommes

Trustpilot

Fast delivery

Fast delivery. Excellent product

Giulia

Trustpilot

I bought 2 dresses from AYM and I love…

I bought 2 dresses from AYM and I love them! Delivery was super fast and communication was good. One of the dresses I bought had a bit of a wait to dispatch and they kept me informed the whole time. The quality of the material is great and they are very form fitting. I haven't done any returns, so can't speak about that, but would say 10 out of 10 for my experience.

kristin

Trustpilot

Very quick delivery- and the dress…

Very quick delivery- and the dress feels and looks amazing 🤩 Definitely going to buy from AYM again ☺️

Keren

Trustpilot

good quality, fast delivery

good quality, fits well, delivered fast

Samantha Santos

Trustpilot

Don’t think twice!

I’ve been wanting to buy from this company for a while now and I finally did it. The service was amazing, they were very helpful and attentive. The delivery was quick and overall I would give it a 5 star.

Tatianna Landry

Trustpilot

Worth every penny!

I feel so pretty in these dresses, I saw these on tiktok and fell in love with the style, I have been dying for an elevated dress and these knocked it out of the park. I got size S for all and they fit me perfectly! The shipping came quickly and these dresses are perfect for the holiday season. I cannot get over how high quality these dresses are. I HIGHLY recommend these dresses! I got: - Ava Reversible Midi Dress (Black) - Viva Dress (Wine Red) - Rene Reversible Mini Dress

Emilia Sand

Trustpilot

Customer service is good

Customer service is good. Items were extremely late. One dress came with a chemical smell and despite how many times I wash it won’t go away. When I did hand wash the dye of the dress was non stop running off.