Rebecca Hamilton
Absolutely exceptional customer service
Absolutely exceptional customer service. Rectified a delivery issue with efficiency and went above and beyond…..love Beach cafe, my favourite site for swim and beach wear!
Absolutely exceptional customer service. Rectified a delivery issue with efficiency and went above and beyond…..love Beach cafe, my favourite site for swim and beach wear!
Shopped many times with Beach Cafe. Never disappointed and first class service. Purchases arrive quickly and in beautiful packaging. Great website and my ‘go to’ for anything in swimwear and beach chic.
Love Beach Cafe! I have been shopping with them for years, they have the best selection of swimwear and holiday clothes. The girls are great, alway super helpful with exchanges and getting something ordered in if i need it.
Sadly, I have felt it necessary to continue my positive review with a negative already written on 8 March. I never received my refund of £250.20 for the stained beach cover up. I received an email on 11 March confirming a refund should arrive within 10 days which it never did. I contacted the company on several occasions to be finally told that the refund was made on 28th March, 18 days later. The refund again was not made. I was sent 2 exact emails of apology 1 with a discount code, then a £50 voucher but still no refund. I was left with no other choice but to raise a dispute last week with my bank as I was still hopeful that the refund would be made. This was resolved within 2 days, beach cafe were contacted by my bank and the payment was made instantly. This negative experience has left me absolutely drained just before my holiday, the amount of time spent on calls and emails to beach cafe and to my bank were extremely time consuming, no one needs these problems when wrapping up work related things plus packing etc.
Ik kocht een kleedje via beachcafe, ik kreeg onmiddellijk een e-mail dat de betaling niet doorgekomen was maar ze dit voor ons zouden oplossen. Dat werd ook gedaan. Heel vlot en persoonlijk contact!
I have used this website many times. The clothes are always top quality and as described. Any interaction I have had with the team has always been top notch. Returns are also easy and to be trusted ❤️
Excellent service Beautifully packed Great choice of brands Easy to order web site Aftercare also encourages me to purchase again from Beach Cafe
Beautiful packaging and extremely quick service x very pleased with my purchase ready for the Maldives xxxx
Always great service - products, packaging and delivery!
Great selection of beachwear. Easy to return items if necessary
Such beautiful clothes! I can’t wait for the sunshine to wear my new dress.
Beach Cafe has a lovely selection of beautiful clothes. I ordered 6 items, 2 were perfect which I kept. I returned the other items very easily in the original box with returns label, postage paid.
The range of beach wear & resort clothing is well chosen . Fabric quality good . Sizing is well explained & accurate .
Extremely polite and helpful staff. My order was beautifully wrapped in tissue and in a box. Ordered a beautiful white crochet beach cover up but to my disappointment had a stain on the arm. This has not deterred me from ordering from Beach Cafe in the future, it's just one of those things.
Great website. Excellent service. Fast delivery and beautiful packaging. Would not hesitate to recommend Beach Cafe
Great quality and service
Arrived promptly. Beautifully packaged. Lovely product. Will purchase again.
Speedy delivery, beautifully packaged. Love love love the dress. exactly how its portrayed on the website. Only small downside is that it really smelt, it was a new smell but frankly unwearable, so had no choice but to wash it immediately. For the price it was disapointing. I would buy again from this company assuming it was a one off experience.
Excellent quality, quick delivery will absolutely buy again in the future
Bought several things from Beach Cafe, fabulous quality, and so stylish. Customer service is good when I have needed advice. My No 1 site when I need/want a new bikini that is 'different' from the rest. You dont disappoint Beach Cafe, 2 days to deliver and once again love it! Thank you Beach Cafe