Aleksandra Alex

Trustpilot

Super quick delivery,thank you from…

Super quick delivery,thank you from Aleksandra

Sarah Pelletier

Trustpilot

Très bon site marchand

Très bon site marchand. Je n'achète que du maquillage sur celui-ci et je n'ai jamais été déçu, tout mes produits arrivent toujours en très bon état, et les produits By Beauty Bay sont qualitatifs. Je vous le recommande vivement.

Georgia

Trustpilot

AMAZING!

I love their products and very eczema friendly, reasonable prices, you're really spoilt for choice for make up, love the little free samples its how got hooked on sol Janeisa thank you!

Sybille

Trustpilot

BeautyBay is generally very quick at…

BeautyBay is generally very quick at dispatching items and with a haul pass getting things quickly is mostly really easy. I love being able to get products quickly and read reviews on the products before I make my choice. The only thing I've had problems with in the past is the carrier who (in my area) can be very temperamental. Whilst my beauty products generally aren't an emergency, if I buy a last minute present for a friend it can be annoying when the next day delivery doesn't work out. However, BeautyBay have always been good with helping out and dealing with this.

Karen Phillips

Trustpilot

I haven’t received my order

I haven’t received my order, it’s saying delivered

Mrs Chadwick

Trustpilot

100% Recommended

Beauty Bay had great competitive prices. I didn’t have to spend the earth to receive free posting and the delivery was super speedy! Would definitely recommend and I’ll definitely use them again!

planet waffle

Trustpilot

Loved the product

Loved the product, loved the company, arrived quicker than expected.Overall a great experience and will recommend in future to friends and family.

Susan birkenshaw

Trustpilot

Please stop calling it your haul x

Please stop calling it your haul x

Julie Woodhouse

Trustpilot

Excellent service ,quick delivery and…

Excellent service ,quick delivery and great prices

Atena Rad

Trustpilot

I cannot for the life of me find a…

I cannot for the life of me find a contact number to speak to someone from beauty bay. I have ordered some makeup for holiday which I am leaving tomorrow I ordered this two days ago and got next day delivery and my order HAS YET not come through. Everi is saying to contact beauty bay but I cant. This is absolutely ridiculous there should be an option to speak to someone instead of a robot which does not understand what I am saying.

Tanya

Trustpilot

Service changed and not for good

Got my delivery today. Box arrived open and too big for the contents. I was surprised by the amount of rubbish was in the box. It looked like the products were thrown into box and a bunch of paper was thrown on top. They used to come in smaller boxes nicely and tightly packed with receipt and list of products ordered. Also, no matter how many times I ordered for next day delivery it has always been more than two days. (I live in a big city). If it is not urgent to get your stuff, then don’t waste your money on that. Besides that the products range is always good but I think I will start getting my stuff elsewhere.

MRS TINA LEONARD

Trustpilot

Super fast delivery as always and…

Super fast delivery as always and fantastic products

Gen

Trustpilot

Positive experience

Got the products i wanted at a decent price. Order came next day, no issues. All good and positive 1st experience.

Miss Stachowicz

Trustpilot

Fast delivery

Fast delivery, good prices. Highly recommended!

HeLen DalZiel

Trustpilot

Will shop on this website again

Easy to order through the website, quick delivery,

Janet

Trustpilot

Great price

Great price, free and quick postage x

Zara

Trustpilot

Very happy with the whole process

Very happy with the whole process. Ordered a few Mario Badescu items from them and everything arrived properly packaged and intact - I've had bad experiences with other companies when shipping cosmetics so was expecting the worst but was pleasantly surprised. Will be returning to restock

Anita Galveniece

Trustpilot

Customer service

I generally love Beauty Bay and do most of my beauty purchases with them. This time I received an incomplete order and it’s been impossible to contact their customer service. X message has been unanswered and on the online chat on their website doesn’t understand ‘incomplete order’ prompt

Diana Dosoudilova

Trustpilot

2 weeks and still ghosted

I made an order befor 14 dass i dont have till set packet or information where my packet is. I try to contact help centre … but I get any answer. Robot on website doesn’t work to. So I am very very disappointed ☹️🤬

Emily

Trustpilot

Lovely items always arrive nicely…

Lovely items always arrive nicely packaged and quickly