Charlie Marshall
Great Experience
Bought online and went into the Chester store for resizing. The colleague that dealt with me was professional, welcoming and efficient. Will definitely be making my next purchase in-store.
Bought online and went into the Chester store for resizing. The colleague that dealt with me was professional, welcoming and efficient. Will definitely be making my next purchase in-store.
Bought brand new Tudor watch which had tags missing to be told sometimes don’t come with watch ? Really whole point of buying new is papers card tags
Great product, fast delivery next day
Beautiful bracelet absolutely stunning and excellent Quality and value
Easy to order delivery fast watch lovely
The ladies in the Liverpool store were amazing, really helpful and professional.
Honestly from entering the store to pick up my husbands surprise new watch then returning to have some links removed the customer service was impeccable. Friendly, polite, offering brews whilst chatting and showing an interest in us both. This is not the first time as a family we have used the Blackpool store and we always get amazing service. Thank you.
Made another purchase as a present and had it sent directly to the recipient. This is easy shopping !! Such a fantastic selection to choose from and good to order from such a reliable company. I did not see the product, but was assured by the recipient that the jewellery was well presented, of good quality and that they were well pleased with their gift. So another satisfying experience. Thank you.
Easy to order first service polite staff
Quick and lovely jewellery
Ordered earrings and a necklace and delivered next day! Received updates to advise what time they would be delivered which was helpful. The items I bought were packaged well and even nicer than they had looked online.
Loved it Absolutely gorgeous Great speedy service
Receiving my watch ,was timely ,well packed ,and totally what I wanted ...amazing Vivienne Westwood watch..perfection .
It was easy to use the website and staff in the shop are always friendly, welcoming and regardless of budget always make you feel special. Very rare to see these days.
Came in to collect my item from the Beaverbrooks store an item that came to £11. Provided the confirmation email and the credit card which I paid with (with my name on it) and was told that I would need to passport or drivers licence. For an £11 item from the sale. The girl asked if the manager could make an exception as I couldn't make it back into that store and was told No. Thanks Beaverbrooks
Terrific and extremely helpful customer service. Many thanks to Beth for being such a great help. Plenty of choice in men's watches at very competitive prices. Free next-day delivery. Have made several purchases from here and can highly recommend them.
Excellent and speedy service, great product.
Prompt delivery of item. The necklace is good quality
Easy to purchase and fast delivery
Lovely experience from a great sales lady called Zoe in the Maidstone branch today. I visited the shop for a bracelet with my mum, for a birthday present for myself from my mum. I was unsure what sort of bracelet I wanted, but with Zoe’s patience, kindness and experience - she guided me to the perfect bracelet. She made the whole experience for both my mum and and I an enjoyable one. Thanks Zoe xx