Nash

Trustpilot

Top-notch online retailer

This Australian online retailer offers top-notch products at great prices, with fast and affordable delivery. Their customer service is fantastic, and I happily recommend them to my family and friends. They're just really great at what they do!

Marvel

Trustpilot

Absolutely fantastic

I've been a loyal Becextech customer for a while now and have spent a good chunk of change on their products and services. And I know I'll keep coming back for more in the future. I just wanted to say a big thanks for always being so dedicated to making things great for your customers. What I really love about them is how they genuinely care about finding the best solution for me, not just trying to sell the most expensive stuff. That kind of care means a lot to me. Your professionalism and focus on us really make a difference, and I appreciate it a lot.

Asmiranda

Trustpilot

outstanding service

This marks my second time ordering from Becextech, and I'm thrilled to say that I'm once again impressed by the outstanding service I received. Firstly, I want to commend your team for the remarkably swift delivery of my camera. It arrived much sooner than I expected, and I was genuinely impressed by the efficiency of your shipping process. I also wanted to express my gratitude for the care and attention to detail evident in the packaging of my order. It was evident that great care had been taken to ensure that my camera arrived in pristine condition. Thank you once again for your exceptional service and for consistently exceeding my expectations. I'm eagerly looking forward to the opportunity to shop with Becextech again in the future.

Sharon

Trustpilot

I had to ring and find out where it…

I had to ring and find out where my order was. My order came 2 days after it said it was out for delivery but only because I rang. Finally received my order and it came without the case and screen protector I ordered and paid for. On the positive was the cheapest price at the time but now Retravision have it cheaper.

George Biernacki

Trustpilot

Goods accurately described

Goods were accurately described and shipped promptly and securely.Very satisfied with the purchase and would buy again.

Robin Cutmore

Trustpilot

Have not received my order #AU100147782…

Have not received my order #AU100147782, order was placed 25/04/24 and it is now 8/05/24, would like my money back. will not go buy anything again with you.

Mile

Trustpilot

It took ages for order to be dispatched…

It took ages for order to be dispatched and I have been left in limbo for a week without knowing what's going on...will never buy anything from them again...

Fernanda Maziero junqueira

Trustpilot

Truthful company

I like the product. The shipping time was true. I didn't receive the case and screen protector, however, they promptly answered that it would be delivered separately. Because of this, I gave up and they returned my money quickly.

Jim Ward

Trustpilot

110% Quality Customer Service and recieved exactly as ordered

The process was quick and easy, purchased the phone and within a matter of days it was on the way and then in my hands!

Robert James Berry

Trustpilot

Marvellous phone

Marvellous phone, many thanks

William

Trustpilot

Good service but...

This is a good service with good price but has some problems. They forgot to put the screen protector with the mobile that I ordered so I have to wait longer for it. The delivery took about 18 days which I find excessive if it was to come from Australia but actually it came from Hong Kong. The mobile I got was a variant from the original one with different SIM structure but this was not mentioned in their site.

Nicola Tierney

Trustpilot

I received no notification about my…

I received no notification about my purchase. I received no receipt (WHICH I WANT ONE). I waited 11 days until I complained. When I finally received a notice from the post office that my phone was waiting for me it had a final notice on it!

Carl Myers

Trustpilot

slow dispatch

ordered item sunday, got express postage, item not dispatched till late weds evening, rediculous how slow dispatch is, ordered 2 other items from amazon and quadlock also on sunday and they both arrived today (weds). i understand can take a day to organise but 3 days is not acceptable

Vic

Trustpilot

Great phone, great purchase experience

Website was easy to navigate, and checkout didn't have any problems. Phone was delivered on time as promised, condition is really pristine, very happy with it. I have bought other phones in the past from this company and it's been all A-OK.

Tanya

Trustpilot

Thank You for the Great Service and Early Delivery

I recently bought the S23 from you. It was such a pleasant surprise to receive the product earlier than expected. This early delivery really made my day! I also wanted to mention how pleased I was with the price of the product. It was such a great deal, and I feel like I got excellent value for my money. Plus, I really appreciated the regular updates and communication throughout the whole buying process. It was reassuring to know that my purchase was being looked after every step of the way. Overall, I'm absolutely delighted with my purchase and the service I received from Becextech. Thank you so much for your attention to detail and for making sure everything went smoothly.

Donald T

Trustpilot

Socket, plug and charger connection nuances

Everything transpired as expected and an international 240V wall socket / plug adaptor that is not part of the Samsung A15 5G kit was added. Although the phone colour scheme is described as Light Blue, the colour is mostly White (all of the back) with a Light Grey or Light Blue trim around the four edge sides of the phone. The cable provided has USB - C (?) plugs at both ends. The fast charger is sold separately, but the fast charger cannot be connected with the cable included with the phone kit. Model SM-A155F/DSN Dual SIM 4GB 128GB

Ana Paula

Trustpilot

BUYING FROM BECEXTECH IS THROWING YOUR MONEY IN THE BIN

A year ago I bought a phone from BecexTech and paid $899,00.3 months later, randomly it stopped work, shut off itself, and never turned on again. Since it happened, it has been a drama to deal with BecexTech. They refused to help and follow the guarantee and the Australian law. I HAVE BEEN DISCRIMINATED AS I AM NOT AUSTRALIAN, THEY REFUSED LET ME FIX AS THEY DONT HAVE THEIR ON BUSINESS BACK TO MY HOME. HOWEVER, IF YOU SEARCH ONLY, YOU WILL SE REVIEW OF OTHER CUSTOMERS SIMILIAR CASE AND THEY AUTHORISED BECAUSE THEY ARE AUSTRALIAN DISCRIMATION IS CRIME. THEIR PRODUCTS ARE REFURBISHED AND SALE AS NEW, ITS NOT ORIGINAL HOWEVER THEY DO SALE AS IT IS. LOOK INTO OTHER REVIEWS ONLINE. THEY FORCED ME TO DELETE my previous review, with the promise they would fix the phone. TODAY 3 weeks later, they sent me an email saying that my phone can't be fixed and are offering a voucher of $100,00. I don't know if it's a joke? However it is very disrespectful and disgusting the way they treat they customers. I have had so much stress and problem with them I wish I could attached the emails and my conversation with Ryan. They manipulate and lie to not follow the guarantee and offer you $100,00 voucher from a company that I WOULDN'T RECCOMEND TO MY ENEMY if I had one. TRUST I am not the only one, before you think of buying any product from this company go to Facebook you will find community of people that is seeking for help, if you go further more you will find on the news BecexTech was almost banned from Australia to not follow the regulamentation and they way they treat they customers, promise it has not changed. If you search properly you will find more unhappy customers than the opposite. Take a look other website as well. The problem is nowadays many people get paid to write fake good reviews and people like us ended up scammed. I wish a year ago I would have spent more time searching about this company it would avoid me so much stress and problem. I HAVE ALL EMAILS AND RECEIPTS TO PROVE MY REVIEW ISNT FAKE AND IM MORE THAN HAPPY TO SHOW IT. LUCK AND SMARTNESS WALK SIDE BY SIDE DONT WASTE YOUR TIME AND MONEY WITH BECEXTECH. THE ONLY REASON IM GIVEN A STAR IS THAT I HAD NO CHOICE. I HOPE I CAN HELP PEOPLE TO NOT GO THROUGH ALL I AM.

Bernard

Trustpilot

Items missing from order

I have not received the case and screen protector that I have paid for!!? I paid for express postage, the order received a lot later than I expected. Had the impression that the stock was in Australia not Hong Kong, hence the delay. Item is now on charge so assume it is serviceable.

Lydia Morris

Trustpilot

Have used many times

Have used many times

Luci

Trustpilot

Easy and Fast

The ordering process was really fast and easy, which made it super simple to buy what I needed. Plus, I was pleasantly surprised by how quickly my order arrived. It got to me even faster than I thought it would, which was a nice surprise. I always enjoy shopping with Becextech. They really make it easy and hassle-free, which I appreciate.