I am extremely dissatisfied with the service and the lack of respect for the consumer. I made a purchase on April 27, 2024, where I received an email informing me that the bed and mattress would be delivered on May 9, 2024. It was not delivered and every time I call, they don't know when it will be made delivery of the bed and mattress. Still threatening the consumer, informing that to cancel 50% of the amount paid would have to be paid. This is absurd.
Our delivery driver Ace was really good. Communicated with us every step of the way and gave an hour’s notice of his arrival. He even helped bring the bed inside. Overall great experience. The bed is really great too. Solid.
Excellent customer service from the gentleman in store.
Great service at the Warrington store, went for a mattress. Chris was very professional and friendly.
Store was quiet in fact we were the only customers so we had the undivided attention of the salesman
Sales person was knowledgeable and extremely helpful. Not at all pushy but ready with a calculator to price the various combinations of fram, mattress and headboard. Great service.
Excellent customer service
The delivery guys were very polite and helpful, made sure my item was handled with care and professionaly went about their job...Top team and company will definitely recommend this firm to all family and friends thank you....
Great communication & delivery from Ace today!! Super helpful!!
I recently purchased a bed from Bedworld ,it's absolutely beautiful ,the quality better than any other bigger company ,easy to assemble,the mattress so comfortable and didn't pay a fortune but quality again means its going to last . The service from meeting Chris in the Warrington shop who was very informative and helped me when choosing a good mattress ,I was contacted to let me know that the date I picked was still on schedule ,and the delivery man was great ACE was very helpful ,and I would recommend the company as the service and quality from start to finish was brilliant.
Great staff (Ami) very informative and large range of options
Assistant was very helpful and curious. Excellent service
Lovely sales assistant, very knowledgeable regarding the beds and mattresses, we discussed our needs and found the perfect bed, no pressure to buy which I liked as I do get put off if I feel overpowered to purchase, would recommend to family and friends.
Excellent service from Adam…he goes the extra mile to help and was very knowledgeable and advised me well on what mattress to get. I found him very helpful and would definitely use Adam again to purchase future mattresses!
Great experience, we ordered the wrong size headboard and they replaced it without issue... also recommend Ace the driver!
The customer friendly and price best among the rest above all quality best
I was left to look around by myself with no hassle from the sales team
The sales person had excellent knowledge about the products. She was able to explain in lots of detail and let us see more samples on the internet.
The sales man went through everything with us and explained everything so we new what we were getting very helpful
The service was very good the delivery driver Ace was very helpful he notified me when he was expected to arrive and arrived on time