Gavan Sewell

Trustpilot

Poor Quality Control and Customer Service

Received a set of Belleek cutlery for my 40th Birthday from my mother and upon opening the cutlery the quality is terrible. The end of all of the cutlery is sharp, unpolished and some have shards of rough material at the end which cut my finger. Upon raising the issue with Belleek my Mother was told that this is how they are meant to be!? We were then told that if we return them and they deem them to be OK they will not refund and instead return them to us. Belleek clearly haven't heard of the Consumer Protection (Distance Selling) Regulations 2000!

Glenn Schommer

Trustpilot

Ordered a luminary lamp

Ordered a luminary lamp. Very nice piece but shipped without a lightbulb. Had to buy one, but was reimbursed quickly.

karen

Trustpilot

Really lovely glasses

Really lovely glasses and well packed. Customer service were helpful as glasses didn’t arrive when I expected them to and I had a timely response from them

Rita C

Trustpilot

DELIVERY EXCEPTIONAL

DELIVERY EXCEPTIONAL

manuel alvarez

Trustpilot

Lamps were well packed with no damages

Lamps were well packed with no damages

R Irwin

Trustpilot

Exactly as described and a smoooth…

Exactly as described and a smoooth transaction. A+

Mary Nolan

Trustpilot

Customer Par Excellence

I recently purchased some glasses from Belleek Pottery. Two of the glasses had air bubbles. I emailed customer Service and within one working day, replacements were on the way.The person dealing with me (DT) was very efficient and without doubt I would recommend Belleek and will shop there again myself!

Laura A Herleman

Trustpilot

Website easy to navigate

Website easy to navigate. Ordered Belleek angel of protection for several people/relatives and ordering process easy also. Items arrived packaged well and all perfect. Thanks so much from 1 USA Irish person to anther. Laura (Sweeny) Herleman.

Ms Zainab Elmi

Trustpilot

It’s nice and good quality.

It’s nice and good quality.

Morag Adie

Trustpilot

Crystal

I ordered the crystal base and fruit bowl for a friends 20th wedding anniversary, they are absolutely gorgeous and look very elegant. My friends are going to love them. The package was well padded so no damage would occur. Overall I am very pleased with service, items and delivery.

Susan Sullivan

Trustpilot

Very professional and always responded…

Very professional and always responded in timely manner.

Paula Werfel

Trustpilot

Pleasantly Pleased

Ordering was easy. I was kept in the loop every step of the process. My items arrive in perfect condition and we're packaged appropriately for valuable items. The pottery is flawless and I am extremely pleased.

Marian Murphy

Trustpilot

Excellent service

Excellent service, delivery was very prompt and all glasses arrived well packaged with no breakages. Thank you.

Janine Jarosz

Trustpilot

Direct website

Direct website, selection of categories, easy checkout, able to add note to delivery, my daughter loves the gift, I love the free gift!

John Milner

Trustpilot

My Customer Experience

The response was much faster than anticipated and the packaging was perfect.

Kenneth

Trustpilot

Great product Easy process

Great product Easy process

Aileen Wade

Trustpilot

Belleek Living Angel of love.

Belleek Living Angel of Love This figurine was really lovely. Will be used Christmas 2024. As usual Belleek continue to come up with unique Christmas pieces.

Elaine Clarke

Trustpilot

Great service

Great service

Margaret McGahern

Trustpilot

Lack of information …

Happy with product but didn’t like that they didn’t inform me that product was dispatched.

Melissa

Trustpilot

I live in Canada and I am wondering…

I live in Canada and I am wondering about any extra charges that might pop up if I order from this site. I see the usual shipping charge, but has anyone from Canada ordered from here and once the item arrived, had to pay more? And when you are initially charged is it as shown on your invoice or is that amount yet to go through currency?