Delivers on time and without fuss.
Clear procedures, great communication and service delivery, great follow-up. Excellent customer care and overall customer experience.
The description and price were correct, and the delivery time was as they wrote on page.
Easy to order, delivery eta usually as promised, overall really like bergfreunde.de
Great range of products and fast delivery
Bought some Hoka Speedgoats for 40% less than in any other shop. Assumed the worst but they were delivered to Portugal within a week and they’re perfect!
Very good around, bought cycling shorts and only place who had a good selection of the brand I was looking for
Great products,great discounted prices and great delivery time.
Good products, good communication, Fast shipping
I have bought several items of clothing from Bergfreunde. They have been of high quality. Ordering has been straighforward and delivery prompt. My most recent purchase of walking zip trousers are very good quality. However, they were described as women's trousers, in women's size and when they arrive this was also on the description. When I tried them on I found that the fit was perfect appart from the waist, which is too large. When I looked at the description inside the trouse waistband it was described as unisex. I liked the trousers so much that I have bought a belt to support them.
Exactly what I wanted, fast delivery without any hassle, just stumbled on the package outside my door one morning. Gonna order again! P.S. Please add more color options for the ocun pants!
ΠΛΗΘΟΣ ΠΟΙΟΤΙΚΩΝ ΠΡΟΙΟΝΤΩΝ, ΣΥΝΕΠΕΙΑ, ΑΞΙΟΠΙΣΤΙΑ, ΚΑΤΑΠΛΗΚΤΙΚΟ ΣΤΗΣΙΜΟ ΤΟΥ e Shop
Przesyłka dotarła szybko. Dobra cena, szybki czas realizacji i bezproblemowa obsługa. Polecam sklep bergfreunde.de.
Everything worked just fine. Even the shipment abroad was pretty fast. I got the promised discount (first order) and most importantly, the shoes I bought are great:)
Placed a new order for hiking shoes, this time for my wife. Very happy, once again with the service - communication was great, shipping fast and shoes fit well. Thanks to the team for efficient work. Will return!
Absolutely appalling customer care. Been waiting 11 working days for my delivery to Ireland, have been on the phone numerous times to track it.. 1st time I was told that I was being impatient, the second time they said their computers went down all of a sudden and that I'd get a callback within the hour ( never happened )and when I called today they said they can't trace it and all they can offer is a refund but it can take weeks... I understand these things happen but the customer service was abysmal, will not be shopping here in future..highly dissatisfied
Super fast delivery. Great quality of the goods!
As expected. Great service and high quality.
Very fast and efficient service
A good choice, easy purchase, fast delivery, friendly and helpful communication = reliable shop.