Ye Aung

Trustpilot

Customer service matches their top-quality products

Not only is their aftershave super moisturizing and luxe, their customer service matches their top-notch quality. USPS made a mistake with my first order and it returned to vendor and Andrew from Blu Atlas immediately offered me a free replacement, although it was not Blu Atlas’ fault. Andrew was very professional and understanding of what happened and even offered to ship my replacement via a different carrier to avoid the same problems. 5 star quality products and 5 star customer service.

Cynthia

Trustpilot

Excellent customer service …

I ordered a product and unfortunately had to ask the customer service for a refund. The person who helped me was so incredibly nice and polite - hard to come by these days. There was nothing wrong with the product - it was me. I should’ve done more research and will order from Blu Atlas again, and recommend them. I was more than satisfied with the results of my experience with Kloe’ @customerservie. Thanks!

JOHN KREUZMAN

Trustpilot

Blu Atlas Restorative Eye Stick does…

Blu Atlas Restorative Eye Stick does not work. I’ve gone through half the stick and there has been No improvements. When applied, it causes a very small burn sensation and a little tightness, but that’s it. I’ve tried using it once in morning and once at night - no improvements whatsoever. It’s a very overpriced and overhyped under-eye care product. I wish it did work, but it doesn’t and probably nothing out there works except going in for surgery.

Candace Barnes

Trustpilot

Amazing service to go along with…

Amazing service to go along with amazing products! My package was misplaced, I waited two days with no luck of a package turning up, which I then reached out to the service team. Fast response and friendly approach from the team. Luckily on the 5th day my package turned up and I didn’t need a replacement!

Ed

Trustpilot

Excellent customer service

Excellent customer service

Robert Lamon

Trustpilot

Customer sevice was top notch

Customer service was top notch. They went above in beyond. Highly recommend and eagerly await their award winning products! 👏 👌 🙌

Corey Lund

Trustpilot

Products and Customer Service are Outstanding!

Products are great! Had a mixup on one of my orders where my order ended up at a former address - customer service was outstanding and took care to make it right for me. Much appreciated! Top Notch company all around.

Ivie Ricketts Crafts & Fun

Trustpilot

Blu Atlas is an awesome smelling…

Blu Atlas is an awesome smelling cologne. It smells really fresh and clean my wife loves it.

sidharth chopra

Trustpilot

Fantastic Product

Fantastic Product, Amazing Customer Service. Do yourself a favor and try BluAtlas! The Bodywash is insanely good and my favorite product ever!!

Joanna White

Trustpilot

The cologne smells amazing!

The cologne smells amazing. Very fresh. The customer service department is very responsive and great to work with. We will definitely be ordering it again!

Michael

Trustpilot

Amazing product! But customs are very expensive

Amazing product! I bought their coconut and apricot conditioner and body wash. Couldn't be more satisfied. The product was exactly what I hoped for and I'm very happy about it! However, It really sucks that I recieved a custom amount equivelant to $50, which will make me unable to order from them again. I even did my research on rules and laws, but still couldn't get around the custom taxes. I recommend Blue Atlas products to all living in the US, but unfortunately not for us outside. Hopefully they will expand to Europe some time in the future, then I'll be able to use their products.

Zulfiqar Ali

Trustpilot

Amazing customer service

Amazing customer service. Product is wow, ordered blu atlas smells great.

Rick

Trustpilot

At first I liked ur product however…

At first I liked ur product however after a couple of months using it I stopped using. The face cream is to thick does not spread easily vitamin c serum leaves a white film on my face. I also dislike the eye roller it leaves a sticky film. I ordered all of ur face products and stopped using everything my face always looked like a white film on my face. Sorry over priced and saw no improvements of any kind. I purchased this year

Fahad Khan

Trustpilot

Excellent service

Excellent service - delivery wise. Had a question re shipping and customs - prompt and informative response Product tastes great 👍🏽 (mango gummies for hair and skin) Will return to write a 3month or 1 year review on product performance

Paolo Molignini

Trustpilot

Too expensive customs

UPDATE - I received a very friendly message from Blu Atlas’ customer service and was refunded the full custom amount! I must admit I didn’t expect that. If they keep up with this outstanding customer service they’ll become market leaders in no time. Still, it would be better to find a way to avoid these huge customs… - I recently bought an entire skin care kit from Blu Atlas. I have to say I’m moderately satisfied with the products. Unfortunately, I won’t be buying them again in the future. I live in Sweden and I have received a fedex bill for 50$ for customs for my order. This is of course way too expensive, specially given that other companies include custom costs in the total price or ship nationally without customs. I recommend that Blu Atlas explicitly puts the information about custom costs on their website or include them in the total costs to avoid disappointing further customers.

Manidipa

Trustpilot

Blu Atlas pathetic shipping

Blu Atlas disappointed with their Shipping. I have order a skin care product from Blu atlas and I had to pay $10 for shipping (with this much most of the product from any provider comes in 2-3 days) and it has been more than 7 days that my product never reached and the tracking information does not get updated. I have tried to post messages through Blu atlas website Contact US option but no one ever reached out to me. I must say this is pathetic experience as I have used so many companies delivery in last few years. They even do not have a contact number to speak to an Agent. Basically according to their website they are no way responsible for any issues with the delivery even if its delayed or cancelled. I would never try this kind of service whatever may the product is.

Douglas Vaughn

Trustpilot

Cologne with almost no smell.

Ordered the cologne, ($100.) It doesn't smell bad, but you have to be within inches to smell it and within 20 minutes the smell is gone.

Thomas Hickey

Trustpilot

HONEST review from an actual user!

This review is about as honest as you can get and it is completely from an unbiased consumer of 4 of the BluAtlas products. I have now been using the Coconut/Apricot Volcanic Ash Face Wash, Coconut/Apricot Face Moisturizer, Hair and Body Oil and the Shaving Cream for 6 months. I received the Eye roller as a free gift. I use it sometimes. However, I do not suffer from bags or dark under eyes nor wrinkles. First let me say I’m 47 years young. I just looked I placed my very first order 02/02/2023. I received a email short time after my order was received with a link to this site to write a review. As I had just started I decided I was going to wait and give an honest assessment. It’s now been a full 6 months of using all those products. I never used products like these before. When I became a cigar smoker over the summer of 2022 my wife complained about the smell before going to bed. I’m not a rich man. That said I do take pride in the product I buy to care for myself. I stay FAR away from products full of chemicals, aluminum etc. I tried Brickle’s products as they are pricey I thought they’d be decent. I was very dissatisfied. I Googled “what are the best natural male face products?” BluAtlas happened to near or at the top of the list. I originally purchased the Volcanic Ash Face Wash, the Hair and Body Oil and the Face Moisturizer. A friend of mine who’ve I’ve know for 7 years came to visit my wife and I in May. Very first thing he asked was “ bicho tu cara se ve muy bien. Te ves mucho más joven ¿Qué usas? He is a Dr. from Ecuador. Which means “ Bicho 🐛 (bug my nickname don’t ask me why lol) your face look very good. you look a lot younger what do you use? That’s when I knew these product really work. I use them every night. The face wash with a rotating scrubber, after that I use the oil for the scalp followed by moisturizing my face neck and shoulders. Prior to using the hair and body oil I had a pretty bad dry scalp problem. Being a paralyzed veteran I cannot just jump in and out of the shower as much as I would like. My scalp was pretty dry. However, after a few short weeks that problem went away COMPLETELY!! No more flakes whatsoever! The shaving cream is like nothing I’ve ever used before either. It isn’t a gel (which turns to cream) it’s also not some foam that has no moisture in it at all. It may look like a small jar. However, you only need to put a thin layer across your face. I only shave my face 2-3 times a week. Every 3rd day, it truly is amazing stuff. It is plenty wet which makes the whiskers good and soft. Like I said apply a thin layer and you’ll get plenty of shaves out of the jar. When my friend went back to Ecuador that weekend I sent him home with some of my supply. I honestly cannot say enough great things about these four products I use. I am on auto-renewal each month. I even get extra for you never know what tomorrow brings and I cannot order more. Do NOT let the price scare you off. If you care enough about yourself and how you take care of your face these products WILL NOT DISAPPOINT!! Just look at how much your Ol’ lady spends on herself. Believe me YOU deserve the same! I know I do. God bless you all.

Tony Cotner

Trustpilot

Worthless products

I purchased the eye stick and deodorant. I've went through almost the whole stick and it has done nothing to get rid of eye bags or puffiness. There is no change whatsoever. This product is worthless. The deodorant smells bad and only lasts 12 hours. After that, I have the worst b.o. I've ever had in my life. This is the most expensive deodorant I've ever purchased at $15 and it is garbage. They won't give me a refund because it's been over 30 days since purchase. I wanted to give it a chance to work, though, and am now out over $100. Do not waste your money.

Dave Humphreys

Trustpilot

Just in receipt of my purchase of…

Just in receipt of my purchase of Atlantis cologne by blu atlas absolutely fantastic smell and the longest lasting cologne I have ever purchased not to mention the awesome scent definitely recommend this product.