Martin McCormick

Trustpilot

Terrible

Scotch pies massed produced in a Glasgow industrial estate (Pars Foods). Haggis swimming in fat no matter how it is cooked. Place is a joke. All about a "Scottish Local Butcher" image and I consider it a total con.

L Martinot

Trustpilot

It used to be wonderful

When I first started my meat plan about 6 years ago, the quality was wonderful, and they had a lot of variety. These past couple of years they have had less variety, and I have often received very spoiled meat (terrible smell and slimy to the touch. I have never had this issue from any other shop, and I never leave my meat in the fridge for more than a day before consuming it or freezing it, so I know I haven’t been storing it improperly. The meat and fish that is not spoiled is of excellent quality. I’m sad that I’ve had to cancel my subscription, but I was getting tired of throwing away expensive cuts of meat. It was getting expensive and wasteful.

peter smith

Trustpilot

Im a scot living in london.Terrific…

Im a scot living in london.Terrific service. Prices ok. Lovely scotch pies. Square sausage. Black pudding & haggis. Cannot buy in london. Campbells are a lifeline

Anna

Trustpilot

Completely Unreliable

Completely Unreliable. Ordered a box a few weeks ago for delivery on the 28th of March, ready for the bank holiday. Payment was taken but nothing was delivered so planned bank holiday family meal is ruined. Called customer service but no one picks up. No tracking information provided either so it’s impossible to tell if they even sent the goods and with what company! Absolute shambles!

samuel mcphail

Trustpilot

most items fine,the beef links where…

most items fine,the beef links where great,the lorne sausage far to chewy im afraid binned half of it,the steak was also lovely,the scots mince pies are allways good the burgers ive not tried yet,but they were fine last time,so only thing that lets it down is the square lorne sausage,i know its something like 68% steak,but still very chewy,and puts u off,so i wont be buying anymore 68%lorne sausage. but everything else was great.

Ewan Fawcett

Trustpilot

Best pies ever

The haggis and steak pies are my new favourite. Absolutely outstanding! The pies are well filled and with great pastry. The flavour is incredible. Also ordered Lorne sausage, mince and scotch pies all of which were great too. Everything arrived well packaged and nicely chilled. This was my first order, but I will definitely be ordering again.

Dan

Trustpilot

Great Haggis

Bought haggis, pies and blaggis. The haggis was a real hit with everyone commenting on its quality. The pies were good, but disappointed I found one review suggesting Campbells just get these mass made somewhere.

andrew webster

Trustpilot

I ordered for christmas

I ordered for christmas sausage meat for sausage rolls,cumberland sausage and chipolatas, they arrived on time and well packaged in an insulated box. Very happy with the products

Martin McCormick

Trustpilot

Scotch Pie hustle

As a Glaswegian living in Manchester I ordered my childhood favourites..... Scotch Pies. They arrived well packed and on time. Unfortunately they tasted like loft insulation. Turns out they are made by Pars Foods..... some mass production place on an industrial estate in Glasgow. Gone were the fairytale thoughts of dealing with a Scottish family butcher made to some family recipe. Just mass produced crap. Disappointed and disillusioned. Will definitely not be reordering.

Ruth B

Trustpilot

Issue with my order

Received my first order yesterday, and found that the item I'd been looking forward to the most had been substituted for another item that I wouldn't have chosen to order because I could get a similiar product at my local supermarket. I double checked the website to make sure I hadn't missed anything, and there was no mention anywhere of the possibility that I'd be sent a different item without being given the chance to opt out of this. I rang Campbell's and spoke to a lady who was lovely and helpful, saying that they could have the correct item sent out - but given that the courier left my first parcel at an address miles from my home, I requested a refund instead. Could I make a suggestion that customers are warned about the possibility of substitutions and given the chance to state that they would rather have a refund?

L Connor

Trustpilot

Order was well packaged and sent on day…

Order was well packaged and sent on day that was received. The steak was top class.

Moray

Trustpilot

Order never arrived and was ignored

My order never arrived. Despite raising this both with the courier and Campbells, nothing was done about this. No refund or redelivery was offered and after an initial courtesy email, all of my communication was ignored. A terrible customer experience and I would strongly advise against ordering for delivery with Campbells.

Stew Scott

Trustpilot

Nice to get good auld Scottish fare…

Nice to get good auld Scottish fare delivered to Somerset. Bag fulls of taste & seasoned to perfection. Good price, fast delivery & superb food, memories of my youth spent in the Highlands. Highly recommended 👌

Stuart Pheasant

Trustpilot

Over 600 miles when I’m 50 miles from butchers!!!

I have no issues with Campbells meats and their products, they have always been good quality but after realising that my order traveled over 600 miles when I live only 50 miles from the butchers was staggering! And the response from Campbells was that it was their delivery company and not them (so no ownership) delivery went from Campbells in Linlithgow down to Birmingham and back up to my address in Scotland!!!! Wow that’s some carbon footprint. For that reason and no apparent ownership over this from Campbells I will not be using them again. I’ll try to stick to something more local which I presumed Campbells was, please be aware of possible UK tour of your meat!!

T & D @ York

Trustpilot

Steak lorne sausage - Far too much gristle. 🙁

In the past few months I have ordered and received several items from Campells Prime Meat which both my wife and I have thoroughly enjoyed. However, more recently I tried to order some Ayrshire Lorne square sausage but unfortunately at the time this particular product was unavailable! So in my quest for an alternative I opted for the Steak Lorne square Sausage instead! My order arrived on time as previously informed, my product delivery was well boxed, lined with reflective insulation bubble wrap in good condition. Also included in the box was numerous frozen cool ice packs to keep the meat products in tip-top condition, cooled and fresh. lovely Jubbly! Unfortunately my wife and I found this particular meat product really not to our liking at all! This steak square sausage seemed to have far too much gristle and even small bones incorporated in some of the product slices leaving it extremely gristley and chewy to actually eat! I fully understand this finding a little gristle in sausages is normal. However, I think finding small bone in most food extreamly off putting to say the least! So unfortunately I personally won't be purchasing this particular steak lorne sausage again! This could just be a one off. Maybe it was just very badly minced? Maybe I was just unlucky that i received this particular batch of lorne sausage? However, my original choice was Campbells 'Ayrshire' lorne sausage is excellent and will definitely be ordering it again! Everything else we've received over the past few months from Campbells has been superb. :-()

Robert Morgan

Trustpilot

short measure

They cant inform you of correct delivery date. The order was short of two items, all of which are way over priced!

Gareth Evans

Trustpilot

My First Experience

Just received my first order from Campbell's can't speak to highly about the service came on time packed in a insulated box with ice packs the produce is as fresh as if I bought direct from shop as I live in South Wales it was a pleasure to taste the items I loved when I lived in Scotland we will certainly be a regular customer

Jeremy

Trustpilot

Had no problem with the fish until June…

Had no problem with the fish until June last year when we received several packs of haddock all made up of several smaller fillets instead of two good fillets, put this down to a one off and ordered again in July on a Tuesday for Saturday delivery. It smelt horrible. Won’t buy any more. Do still buy the meat, let’s hope these standards don’t slip.

Mike riley

Trustpilot

OMG lm a great Haggis lover and ordered…

OMG lm a great Haggis lover and ordered 2 from Campbells for the first time. I've had a lot of Haggis in my life and thease rate one of the best if not the best. So thank you Campbells for a great Burns night.

Stephen Fraser

Trustpilot

Thanks great products at good prices

Thanks great products at good prices