Beautiful dress but shrug discontinued
I have some cognitive difficulties post Covid. I bought a lovely dress for my daughter’s graduation, and then realised I’d not applied the discount I had. My PA called you & explained the situation. You kindly applied the discount retrospectively. Thank you- great dress, great service. I will definitely use you again & recommend you. Dr Kate Cushing
Good communication about orders and description of articles being sold. Love the colour and style of the dress I bought. Chic elegant and flattering.
This was our first experience with Chesca. I was helping my mum to order an outfit for her granddaughters wedding & it turned out not to be right for her but it certainly was down to the quality of the item. I wouldn’t hesitate to order from them again. The quality is very impressive, the item arrived gift boxed & wrapped in tissue paper. With us having to return the product I was delighted with their returns service. I am disabled so order online & return quite often from all different companies but Chesca was the most straightforward by far. I would happily recommend this company.
The order process was straightforward, delivery by Royal Mail prompt and the top is really lovely - delightful colour combination and a good fit.
Prompt delivery
I had a good experience but unfortunately the dress didn't suit me. It was lovely! The return was easy and I am grateful for that too
Buying has been made simple, returns easy. But more than those the quality and choice of the clothing is excellent. Thank you Chesca
Quality of the items, quick delivery, good packaging and excellent customer service. Thankyou
My red dress is wonderful and fits like a dream. One pair of size 22 trousers fit me perfectly and the other pair was too tight - I have bought these trousers from you for years and they have always fitted and, if anything, I have lost some weight - I ordered a pair last year and the were also a bit tight - I notice this pair were made in Romania so perhaps you have changed manufacturer?? Generally I love your clothes so I really wanted to give you a 5.
Good service and returns, unfortunately weren’t suitable but would try again
the whole experience of buying and returning on line was new to me and I was pleasantly surprised at how easy and quickly the process was
Very well packaged and delivered promptly. Returns process easy to follow.
Order arrived on quickly and on time.
THEY PROMPTLY PHONED ME BACK AND WERE VERY POLITE AND HELPFUL.
The customer service experience is 10 out of 10 with this company professional and friendly every step of the way and their clothes are beautiful
Quality and delivery excellent very pleased. Thank you
Delighted with my raincoat especially since it was in the sale. It would be perfect over evening clothes where an ordinary coat would not look good. With s as hood as well, one need not have an umbrella. Very chic.
My item arrived promptly and safely packaged Returns are easy and dealt with promptly
Easy to order, quick delivery and lovely good quality clothes, expensive but worth it.