Nicholas Judah
Great service
Great service
Great service
I needed an extremely last minute costume for my 7yo's career day and couldn't find any that would arrive the next day-- it was 6pm Wednesday and the "next day" shipping everywhere I looked had a time cut off by noon or 3pm. Then I found Costume Kingdom! I chose their "next day air" and it as rapidly boxed and shipped and was waiting for me at my house when I arrived home at 3pm Thursday! That's less than 24hrs to ship it across country! I was delighted and my daughter was thrilled. The costume is perfect and fits perfectly as well (it's the Disney Cars' yellow Cruz race car driver outfit). THANK YOU!
I paid $27.99 for overnight service - I didn't realize they were in CA (I'm in MA) when I placed the order. The package didn't arrive so I called customer service. She actually laughed when I asked her about it. She said, "Do you actually expect your package to arrive today after ordering last night? What do you think? You think we're open 24 hours a day. That's just crazy.". They called me a dumb c*nt. I'm not kidding. I called back twice and they took turns putting me on hold when I asked for a manager. Finally , "Stephanie Lewis" got on the phone and said, "I'll be sure to let everyone know what b*tches we were to you. Boo hoo.". She extremely obscene comments to me and said I would get no where because "they own the business".
Don't recommend this. Never seen such a poorly made costume. I bought another one from ggsdre ss.com which was fantastic.