Marlene
Perfect
The coat thatt I ordered was delivered on time and is perfect for the showers we seem to be getting with a regular drop in temperature
The coat thatt I ordered was delivered on time and is perfect for the showers we seem to be getting with a regular drop in temperature
Easy to deal with
Leider wurde ich trotz der vermeintlich insektenabwehrenden Kleidung von Craghoppers aus der Serie NosiLife von Moskitos zerstochen. Für meine 3 wöchige Reise in Brasilien Ende der Regenzeit im April habe ich mir 3 Hosen und 3 Oberteile von Craghoppers bestellt (52729535), um mich vor den Moskitos zu schützen. Die Bestellung wurde mir innerhalb von einer Woche in einem einwandfreien Zustand geschickt und nicht passende Kleidungsstücke konnte ich problemlos zurück schicken. Leider musste ich während der Reise bereits am ersten Tag feststellen (als ich sowohl eine NosiLife Hose als auch eine NosiLife Bluse getragen habe), dass die Kleidung überhaupt keine Insekten abwehrt und ich um die 60 mal am ganzen Körper durch die Kleidung hindurch gestochen wurde. Auf diverse E-Mails zur Reklamation hat Craghoppers nicht reagiert. Ich rate jedem vom Kauf der Kleidung ab und empfehle einen Insektenschutz mit mindestens 50% Deetanteil. Verlasst euch nicht auf die Kleidung dieser Marke, ansonsten kann es euch so ergehen wie mir. Meine Beine und Arme, sowie mein Rücken sahen aus, als hätte ich einen Ausschlag und ich konnte nachts aufgrund des Juckreizes nicht schlafen. Sprüht lieber Kleidungsstücke mit Nobite für Kleidung ein und nutzt auch das Spray für den Körper von dieser Marke, das hilft sehr verlässlich gegen Stiche. Leider habe ich nach wie vor keine Rückmeldung von Craghoppers bekommen, auch wenn darauf hingewiesen wurde, dass auf meine Reklamation per E-Mail geantwortet wurde…
Have yet to receive the order …apparently stuck at the courier depot and presumably now lost.
Received in good time and quality good except never find the belt any good.
Recently ordered a waterproof jacket. Item was to replace existing jacket., which I liked, ordered the same colour same size only to find that new item was too small. Same size how can this be
Well made and a good fit, but really need some articulation cut into the cloth at the knees to allow better movement/stretching
I had to order the same boots twice. The first pair never arrived. My previous review was deleted by Craghoppers because they said the content was delivery related which is 'nothing to do with them'. I disagree. Because they could see from tracking that the boots never arrived, I was fully refunded and therefore ordered the same pair of boots again from scratch. This time, the second delivery was left without notification at a back door I don't use because the courier accessed my house from the neighbour's property. The package sat in the rain for 3 days. That said, on visual inspection the boots themselves seem fine. I have tried them on indoors and they are a little tight despite ordering a half size larger than the usual size of my feet. Now my dilemma is whether to walk outdoors and try them under real conditions or not. This experience has definitely put me off Internet shopping for wearable items.
Fantastic trousers, which stand up easily to frequent use and last for years. Only three stars as delivery was via Evri, who treat their workers terribly.
Order was delivered fast and was easy to do. The trousers are excellent as always.
Good quality clothes - and a good place to shop for a holiday that involves trekking, safari or lots of mosquitoes! I bought a ‘capsule wardrobe’ for relatively little
Good quality items promptly delivered. Fit as described- spot on
Guaranteed for Life is a lie! I bought a jacket in the summer of 2022 and registered my product on their website. I now have a fault with the product and they’re refusing to do anything about it. I spoke with Matthew on live chat who didn’t check for my details on the guarantee system, instead asking I provide details by email which I did. Someone called Jay at that point decided Craghoppers will not offer any help at all.
Very quick service. Great products but a bit disappointing that you have to pay returns, even if just want to order a different length as trousers purchased measured shorter than any other regular trousers we have.
The website is not clear as to whether sizing is UK or US. There’s a fee of $7 to return. Buyer beware.
Great products and good service.
Good light summer hoodie for spring hiking! Delivered fast. Good price.
Really comfy, don't feel as though ur sweating in them...
Never got the parcel
I ordered a waterproof jacket online, having done a fair bit of research beforehand. It arrived very quickly and is perfect - already out to the test in wind and rain! It has plenty of accessible pockets, and is extremely comfortable, as well as being lightweight. Exactly what I need!