Meryl Muckenthaler
Customer service is great
Customer service is great! I had a hick-up with my order, they were quick to respond and gave me a full refund even though my issue was half my fault half theirs. Highly recommended their products!
Customer service is great! I had a hick-up with my order, they were quick to respond and gave me a full refund even though my issue was half my fault half theirs. Highly recommended their products!
I'd like to comment on the quality of the glasses but unfortunately I still haven't received them. I placed my order on July 19th and am writing this on September 10th, so its been nearly two months and my package hasn't arrived. Customer service has been really nice and I have received a partial refund (though I did see that another customer apparently received a full refund), but more than anything I'm just wondering where my order is and why it's taking so long to get to me. Probably wouldn't recommend ordering from here if you're based in Australia.
Waited nearly two months for my product to arrive and still haven't recieved it, customer service has been kind enough to review my problem and, grant a full refund. A bit disappointed on the delays however feel like the issue was dealt with well.
Nice glasses although disappointed with their width even though I have a wide face they still have gone to wide for my wide head.
Bought The Supa Phreek sapphire. Absolutely love them- so many styles to choose from! Great price, free shipping received in the Uk during Christmas time in 10 days. I will be ordering again!
I bought a pair of heavy tropic recently. They look great, but they fit quite a small face, even though when you look at their website, they look much larger than the rest of their glasses. Be careful buying these internationally, as the sizing is small. Shipping them back to the US from Australia is a pain.
AMAZING QUALITY SUNGLASSES WITH WORLD CLASS CUSTOMER SERVICE!!!! I am a legitimate customer who bought a pair of sunglasses from this company, not a paid review or anything. Would highly reccomend.
Okay sunglasses. Not the quality you expect for the price. Customer service is okay (some replies are helpful, other replies are quite rude).