€16 to return a jacket that cost less than €40!!!! I thought for sure it would be refunded but customer service said that returns are at my own cost. Absolute joke
hi I haven't received my parcel yet
Great price, and choice of jewellery, delivery time was amazing, birthday gift so arrived in plenty of time!
Item descriptions very poor, so big disappointment when receiving goods and discovering either clothing material is see through or designed to be a very baggy fit. You then have to pay to return them.. will not be ordering from this site in the future.
Worst service ever received
I never received a refund on my postage.
Scotty was extremely helpful and knowledgeable when I was having difficulty with a return online. He made the process quick and simple. Very friendly and polite to speak with, thank you
Wrong size delivered twice. 18 emails before I got customer service to pass issue to the technical team to resolve. Very disappointed as I still never got the correct item despite two attempts. Customer service are shocking.
Poor service last time I will use the site very disappointing.
I did not get any feedback
I had not heard of this company before, I found them completely by accident using Google to look for an item of clothing that was out of stock in the place I was originally looking. Not only did I find that item but also a few more for fantastic prices and to add to that, they arrived next day! Excellent service and experience with them 10/10!
Parcel was delivered and left on top of my bin in broad daylight while I was out , came home & the package was not there
My order is late 3 days
Great quick delivery, good product and a good price
Missing items from parcel was on chat earlier told I'd get an email and nothing , no items no explanation?
Very fast delivery
Wrong size items received
£7 delivery cost for a mon to fri delivery seem a bit expensive but otherwise everything ok
The products are good, the prices too. The postage prices though for initial delivery and a return? Less so
Shipping was soooooooo fast! Ordered from Canada and at my door within 5 days! UNREAL. Made a mistake ordering uk sizing in shoes instead of us. So I had to return.