Watch out for duties!
Even though I paid over C$150 for a single large Displate, I ended up getting hit with another C$29 of import duties when I received my package.
I contacted support and they acknowledged that this is a known issue, and that the checkout screen highlights that import duties will be due upon receiving this package.
I might have missed this notice, but either way, I would hope something like this could somehow be covered by the price of such a premium product, considering I spent over C$120 on my displate, plus another C$32 for shipping.
Moreover, simply stating that "duties will need to be paid" doesn't highlight that you may need to pay an additional ~25% of your Displate's cost in order to actually receive it.
Apart from that, the Displate I received is extremely high quality. I got a glossy one and it looks great. The packaging is top-notch. I liked the attention to detail that went into the set-up instructions, and the fact that they even send you a little alcoholic wipe to clean the wall before setting up the art!
My suggestion to the company is to provide more information to the customer about how much duties are expected. Psychologically speaking, perhaps even doing an "Amazon" and just increasing the price to cover the duties, then saying no duties are due, might help improve the user experience.
