Steve K

Trustpilot

out of stock after medical questionnaire

I went through all the medical questions to find that the quantity needed (box of 200) was out of stock! Put the stock levels at the beginning of the process!

David Sloan

Trustpilot

Expedient smooth service and economical prices

Have been using this service for ca. 7 years now. The prices are amongst the most economical and the ordering process is pretty straightforward. The time and method of the despatch of medicines are very expeditious. I wanted to give 4.5 (but thought it churlish to give 4) due to the range of asthma inhalers being very limited indeed. I use Symbicort and very infrequently (once in 10 years) I require an online despatch if I am slightly disorganised regarding holiday or short trip planning, so I have to use an online pharmacy based in Oxfordshire instead.

Nellis Lou

Trustpilot

Fast reliable service

Fast reliable service. Always use Dr Fox, it’s quicker than getting an appointment with GP!

Tag Taylor

Trustpilot

I have used Dr Fox twice in the last 12…

I have used Dr Fox twice in the last 12 months, and both times they have been absolutely superb in their service and speedy delivery. I can confirm the £2.60 delivery charge on both occasions - which is amazingly low even on larger orders. Thank You Team Fox.

Tony Brown

Trustpilot

Brilliant service

Brilliant service, super fast delivery will definitely use again.

Rafia Ehtisham

Trustpilot

Absolutely amazed by their service…

Absolutely amazed by their service ordered on the weekend and got my prescription first thing Tuesday morning. They went over and beyond to help me. God bless their business even more as they have such a good service when your own GP let’s you down. Keep up the continuous hard work.

samantha lewis

Trustpilot

Absolutely fantastic service

Absolutely fantastic service. Meds were delivered the day after placing order. Highly recommended.

C Breach

Trustpilot

Prescription declined after payment made

I regret suggesting this pharmacy to my mother who needs antibiotics for a urinary tract infection. The pharmacy requested a payment for the antibiotic (Nitrofurantoin), however, upon receiving the payment (£15.95), my mother's prescription request was declined because she wasn't able to upload her ID via a smartphone. To me, it seems very unprofessional to take someone's payment before approving the prescription.

Jake Hawkes

Trustpilot

quick and efficient

easy to order, arrived next day!

J J Khan

Trustpilot

recommend dr fox best

recommend dr fox best

Joe Bloggs parent

Trustpilot

Never received my prescription and they…

Never received my prescription and they never answer the phone!!!!

Vahid Diari

Trustpilot

Quick service

Quick service , reasonable price However very disappointing customer service

Sara Khan

Trustpilot

Very pleased with my product that was…

Very pleased with my product that was needed due to not being able to get to a doctor. Thank you for next day delivery great service.

Georgia Bickerton

Trustpilot

Great company and great customer service

Dr Fox was not only the most affordable option for the travel medication I wanted, but when Royal Mail messed up my delivery, Dr fox went above and beyond to get another order to me prior to my departure date. Would definitely use again and would definitely recommend.

Francis

Trustpilot

Really fast and realiable.

Really fast and realiable. Very good company and I can confirm that after having as problem with my order they sorted it out very quickly

Davide Francesco

Trustpilot

QUICKER THAN AMAZON WOW

Unbelievably perfect A real unicorn Best prices and the delivery is quicker than Amazon, I’m not even joking. Terrific service and legit

cama

Trustpilot

Excellent company

Excellent company. Ordered from them a few times and never had any issues. Lastest order was ordered 8th Nov @ 14:45 and delivered 9th Nov @ 12:40. Amazing!

S M

Trustpilot

Excellent service

Excellent service. This is my first time with an online pharmacy and I have to to say that my experience was pleasant. Computer interface easy to navigate, cheaper that other pharmacies, option to add “urgent” to your delivery (which I did), next day delivery DURING THE WEEKEND! I’ve been sorted out in 24 hours!

mooch

Trustpilot

Delivery can be slow with no updates forthcoming

I had to chase my order up after 3 days because it hadn't been despatched. Reply apologised for "short delay" and blamed "a supply issue to the pharmacy". Then they sent to a different pharmacy (well, apparently, hard to know if true) and it got despatched to me special delivery that evening. This was my second order with Dr Fox and the first order was similar. That order (that I placed on a Weds) had not despatched in 24 hours because of "bank holiday delays". (I cancelled that one for a refund) These sound like handy reactive excuses for an unreliable and uncommunicative chemist. No communication from Dr Fox in those 3 days, which I don't think is a "short delay" for sending medication. You need to factor their Online Prescription Fee into the costs aswell cos the price per tablet works out higher than advertised, with that on top. e.g 30 tablets for 23.80 is 79p each -- but the presciption fee (over £20) is £3. So, 26.80 then, by 30 tablets is 89p a tablet. Other online pharmacies might work out cheaper. EDIT: Your (super late) reply implying i'm some sort of special case is desperate and risible. Obviously no-one wants to be kept waiting for prescriptions, and getting no updates.

Paula Alger

Trustpilot

Did an online order for anti malaria…

Did an online order for anti malaria tablets a couple of days ago , details fully checked with us and dispatched very swiftly and the parcel is with us already . Totally spot on both order wise and service thank you Be delighted to use again and recommend