Brian Reitz
Quick and Satisfactory Service!!
Carmen was quick to respond and made our disappointment turn into excitement with her fast resolution and shipping of another product that malfunctioned!!
Carmen was quick to respond and made our disappointment turn into excitement with her fast resolution and shipping of another product that malfunctioned!!
Had a problem with the item. And the customer service was fantastic.
Everyone was so professional and knowledgeable and very receiving as well as friendly
I figured it out
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Great customer service and easy to work with. Will do business here again.
The Toys I order are always really nice ! They come in mostly discreet packaging . The last order had a small toy missing and when I contacted them it was back ordered so they gave me a credit real fast ! I look forward to ordering more and am thankful for the enjoyment I achieve while playing with the toys !!
Excellent customer service and great products at great prices.
Had issues with a product. They took care of me on that right away . Great Customer service
Great customer service.
great customer service and responsive to my needs.
I was planning on placing an order for some new “equipment” and was overwhelmed with the wide but wonderful selection of items. I had an idea of what I like from past orders but also wanted to venture. I noticed that there was a chat feature, so I decided to try the chat and see what would become of it. Let me just say - I feel like I made a new friend today, Carmen. She promptly answered my product and promotion questions. I decided to test the waters and asked the awkward questions, questions that I can’t ask anyone that I know. Boy, did Carmen deliver! She not only gave me awesome recommendations but more importantly, she made me comfortable asking my questions. I eventually placed my order and am psyched to receive and test my new toys. Thank you Carmen and thank you EdenFantasys!
The you was perfect and silent and sucked the clit good
I love your products, you are helping me fulfill a lot of my fantasies
In an age where you can't get good customer service even if you pay extra, working with Carmen was a refreshing experience. I've been ordering from EdenFantasys irregularly for years. Their products are all quality at an excellent price. I received my last order and it looked like it had been run over. Everything inside was mashed up. I emailed customer service and Carmen replied. She was so sweet! It felt like I was talking to an old friend. She asked some basic questions and quickly began the process to send me a replacement. No teeth pulling required!
5 star every issue I have she gets right on top of it and solves the problem immediately. Great customer service
Top quality service and resolution, immediate disposition. Well done!
Carmen - amazing. Order issue was worked on immediately and fixed in minutes.
Carmen was awesome ❤️ she understood my issue and was very considerate about the situation and helped me resolve the situation. I'm differently going to stay with this store and recommend it to my friends ❤️
Carmen was friendly and communicative. She solved my issue quickly. Thanks for the great service.