Zena Wright

Trustpilot

We ordered the Apollo 10 panel otterman…

We ordered the Apollo 10 panel otterman bed with the 4 seasons open coil mattress for my daughters birthday. From ordering online to the bed being delivered it was very easy and straight forward. My daughter was very happy with the bed & has said it's very comfortable. Unfortunately there was a couple of marks on one end of the bed but a quick email & this was sorted out by way of some money refunded to which I was very satisfied with. Would definitely purchase another bed from them.

Dee Kaur

Trustpilot

Super great!

Buying experience was great! Easy to navigate the website, and order was easily placed. The delivery was super quick and professional. Had to contact Everest Beds to clarify some measurements and the team were super helpful! Bought two beds so far, will be buying another one this week. Very happy with the beds, the buying experience, the customer service and the delivery. Beds are super easy to make up too! Will recommend to all family and friends.

Mrs D

Trustpilot

Happy enough

I ordered a double bed but had to wait a good wee while to hear about delivery etc. However once I contacted them, they did speed things up and I got my bed when I needed it. I’ve been happy with the bed, less so the mattress but still it’s alright for what I paid. Like other reviewers I did have an issue with the delivery man. He refused to take the bed upstairs for me (I’m 60 and live on my own) and he was quite rude. However I would definitely consider buying from Everest again

Maureen Mccafferty

Trustpilot

Customer service is outstanding

Customer service is outstanding, from my first contact seeking advice on mattress, right through to delivery. Any queries I had were answered promptly and politely. I ordered the Apollo Divan with mattress and headboard on Saturday, and it was delivered by Tuesday. I'm delighted with the bed and mattress, the quality is superb. Such a lovely bed. The delivery driver, Khan, was a lovely young man, so friendly and polite. I have no hesitation whatsoever in recommending Everest Beds.

ID

Trustpilot

Good products, Great Pricing and Great Customer Service!

We had the greatest experience with our purchase at Everest store in Canada Finch store ranging from good products, great discounts, great customer service experience to timely delivery and set up! Myself and my spouse visited to get a Bedframe but ended up buying a complete bedroom set, sitting room couches, 12 inch posture pedic mattress and box springs at good discounts and best quality. Our mattress also came with 31 years warranty! There were lots of eye catching beautiful and captivating designs to choose from and we are pleased with all we bought. We rate them 5 star because we had lots of great experience but mentioned just a few. A trial will convince you! Thank you Siyamala and all the friendly team of Everest Furniture for giving us a wonderful experience!

Consumer

Trustpilot

Cowboy Traders

So after waiting some time for my deliver I received a text message saying my bed will be delivered in 1-15 min @ 7:45AM. Due to me not expecting the bed to arrive @ that time i was not paying attention to my phone. After I had realized that I missed the delivery I contacted the driver and he was very aggressive and not very friendly. Made it clear that me not receiving my bed is not his problem as he called and message me but got no respond. Everest Beds Promised a 1 Hour time slot when the item is out for delivery however it’s not exactly the truth. I contacted Everest Beds and made them aware of my ordeal which a member of staff promised to help resolve the issue. The representative tried to help with rescheduling my delivery but was unable to so I requested a full refund with confirmation stating that my refund is been processed. Upon waiting some time I noticed that I did not receive confirmation as requested, so I contacted Everest Beds again requesting my refund however it seemed the supervisor was not happy to refund me and kept making up stories as In to why I haven’t received my refund confirmation. I had to contact my bank and is now currently waiting for my bank to pay back what Everest Beds refuse to pay back and to make it worse they DID NOT DELIVERY THE BED WHICH WAS FOR THE SUM OF £369.99 KEEP AWAY FROM THIS COMPANY THEY ARE COWBOYS

SheelsP

Trustpilot

Quality goods and excellent service

From pre- order live chat to delivery and aftercare, Everest have been a delight to deal with. With prompt responses to enquiries and regular updates I cannot fault the service provided, especially by Fred. Bed and headboard of really good standard. I wouldn't hesitate to recommend the company.

Sarah Parker

Trustpilot

Overall good experience

Ordered and delivered 4 days later, slight hiccup as delivered the wrong headboard but can see the mistake as I'd ordered havannah and was delivered Hannah, spoke on live webchat and they sent out new headboard, unfortunately I missed the delivery as I had to run to work (was given delivery date the day before but not a time slot, this would have been beneficial), fortunately I decided that I actually preferred the headboard that was delivered by mistake and was able to cancel the exchange before a redelivery was made, communication was good via webchat and email. Bed seems as it should and can't complain at the price. Overall good experience, dropped a star purely because a time slot would have been good to know.

Rebecca Lister

Trustpilot

Excellent

Excellent customer service. Very fast delivery. Excellent quality. My daughter loves the bed. My Dad supported me getting the bed upstairs and is always moaning about poor quality furniture these days but even he was VERY impressed with the quality. 😂 I would highly recommend to anyone.

Dm

Trustpilot

Excellent service and happy with bed

Excellent service and happy with bed. Thanks so much 🙂

Gill Shilton

Trustpilot

Great customer service from Fred & driver!

Great customer service from Fred. Communication excellent. Two divan beds delivered on my requested day/date (30.03.24). Driver experienced unexpected problem enroute, but was kept informed. Driver went above and beyond on that day. Granddaughters love their new beds. Will definitely use again. Thank you!

D Roberts

Trustpilot

Excellent customer service

Unfortunately the bed didn’t fit in my house however the customer service I have received from Fred has been exceptional, in resolving the issue promptly

Daniel Kendrick

Trustpilot

Decent

Just received a lovely double bed for my daughter from these guys. Small company but nice little product. Thanks guys

Paul

Trustpilot

Superb customer service from start to…

Superb customer service from start to finish from Fred. If you are looking for a bed from a company with quality customer service then choose this one.

Summy

Trustpilot

Bed and mattress came out really nice…

Bed and mattress came out really nice for a good price . Seller was helpful in helping me with any query I had . Communication with the delivery could have been a little better but overall a good experience .

Boryana Chalakova

Trustpilot

Great service and helpful staff

Great service and helpful staff, thank you 😊

Alison

Trustpilot

Good value

This was the most reasonably priced divan I could find. The drawers are a little flimsy compared to higher end products but overall the bed is solid, looks good and great value. Pleasantly surprised. Also delivery was fast and efficient. Would purchase again!

Paige

Trustpilot

Delivery was easy and painless although…

Delivery was easy and painless although the delivery men don't help the bed was light enough for me (a 5ft4 woman) to carry it up myself. I had a divan and headboard and it took me about 30mins on my own to set up. I love my bed. Only draw back is I would say colours are slightly darker then pictures on website so be aware when picking a colour.

Consumer

Trustpilot

Great company

Great company, very responsive and great customer service. The bed is also amazing quality we’ve had for nearly two years now!

Karen

Trustpilot

Good bed for reasonable price

Good bed for reasonable price. Recommend a floor standing headboard as the wooden one is wobbly. Downside is type of delivery and installation cost is hidden and paid for after completing the bed purchase so easily missed.