David
Long time customer
Long time customer from when they were a small independent, now in the US and appreciate the pricing and great delivery.
Long time customer from when they were a small independent, now in the US and appreciate the pricing and great delivery.
I returned the items because I ordered the wrong size. There was no method to easily facilitate an exchange so I returned. I thought I would reorder in smaller once the return completes but now it is 2 weeks and still no refund and some of the items aren't even available now. I am not likely to order again.
Fabulous dress and great service
My order was all canceled, and dis not get a refund yet
Goods were well packaged and arrived on time. Efficient
Nice lightweight jumper, good fit and lovely colou
Great clothes quick and efficient delivery but lots of plastic used in postage
Delivery was very quick but unfortunately I didn't like the dress so I returned it.
I popped into Fatface Southwold Suffolk this afternoon and was so impressed by the service I received from Hannah, Emma and Lexi. They were professional, polite and efficient.
Lovely dress warm soft fabric and it has two useful pockets
I am happy with order , but not happy with service provided with shop. I went to shop collect my parcel in the morning at 0930 am and the stuff were not able to give my parcel because of lone trading. She told me to come back at 1000 am because her colleage will start at 10:00. I live far and I have go to work I was in the rush and I have to wait for my parcel just becouse of lone trading. I didn't like the way She speak to me!!!
The oder placed on 1st May still hasn’t arrived in store
Great phone purse ! Good quality leather - fits larger or smaller phone with extra pockets for cards or keys or cash - stylish and cute bee emblem !
Very quick delivery came on time
No issue with Fat Face, they always deliver on time and deal with returns in a timely manner. Great company to buy from.
Good quality products, friendly staff.
I was unable to order the shoes instore as apparently there were only a few in the warehouse and the computor wouldn't let the young lady place the order, so i had to come home, place the order myself online, to be delivered to the store i'd just been standing in holding £25 in cash ready to pay!! Five days later i'm back in store collecting shoes which the store wasn't allowed to order for me! NO LOGIC and service at all, no wonder shops are closing every day! I must add rhe store staff were very helpful bit their hands were tied by the ridiculous computer system.
Great selection of styles and good quality clothing. Staff in store are always very helpful and friendly.
Lovely clothes
Love the dress I just bought!! Fits really nicely, gorgeous fabric and length is perfect.