CCD
Excellent customer service
Great response to my question since it was my first order of the watches.
Great response to my question since it was my first order of the watches.
Es la segunda vez que realizo un pedido y los productos son excelentes, muy bonitas las piezas.
Very average watches. Had to pay £100 import fees which was not mentioned at all anywhere on the web or on checkout. Sent an email to customer service and they just said basically ah sorry there's nothing we can do. Obviously knew about it, just knew they could get away with it. Fake you into thinking you're getting a deal. Paid over £300 for 2 average watches. Bracelet is cheap and tacky. Fillipo Scammeti.
Do not buy them in any circumstances!! Arrives directly from China, we had to pay huge custom costs (100+ € ) and FedEx cost as an extra. There was not even a word about it on the website, we payed almost 50 days ago. Chinese scam, nothing more, no option to send them back. We regretted , honestly.
After 4 years we had a great experience since the Watch was no longer availabel en got a new one.
Amazing design and details, really great purchases, I love these 2 watches by Filippo Loreti
I like my watches
You replaced a band for me because the other had a problem and the clasp would not stay secure. I almost lost it but luckily it fell into the auto and not out! Every one that I spoke to was very gracious and accommodating. And the response was swift. Thank you very much and I love the time piece. Martin Staffa.
Watches took a month to be delivered . After 2 weeks of waiting I wanted to cancel my order, they told me it was too late and watch was being produced. I let customer service know that I would return them as soon as I received my items. I put in a return request 4 times and I haven’t heard anything from the company. They are purposely ignoring me until the 30 day return window closes. I’m still waiting.
I received my watches in good time then a few days later received a bill from fed ex for £57 to pay for shipment. Is this the norm ? Should I have to pay for the shipment ?
Let me start by stating the most vital info you need. This company is a SCAM, it is dishonest and liea about almost every aspect of the product. The watches are made in china and i had to pay a 40% customs clearance fee on the cost of the watches. But the watches, oh the watches, it is hard to put into words how bad they are and of what low quality. I have 30 euro worth watches from ali express that look and feel better and this is not an exaggeration. This company is designed around fooling you into buying a product theh know is terrible and then hoping youll give up on claiming your money back. You jve been warned
Watches are great and good value, but a little frustrating that they come without a manual/guide. Easily solved, by identifying the movement from the website and downloading an appropriate manual
It was good thanks
shipping communications were amazing. shipping time was incredible. the service was flawless HOWEVER..... I am a watch snob and the feel and size of the watches were just not as expected. They feel light and that makes an otherwise cosmetically enhanced watch feel cheap. When you feel like something is cheap you lose appreciation for it fast. My suggestion would be to add the luxury weight to the watch and increase the dial Millimeter size.
Je n'ai jamais recu m'a montre, par contre j'ai bien été débiter de la somme.. Une Arnaque !! A fuir !
Despite the fact that they gave a whole load of apologies and explanations under my previous review for the fact that they still haven't delivered my watch. It's been more than 3 years!!!! ago. Never received another email and they are basically just criminals who swindled me out of €180. Moreover, I am convinced that the 'good' reviews are bought... at least many of them. So essentially you're gambling with your money... will I receive a watch or not? Bad, improper, and malfeasant company... nauseating. Edit: the reply of FL is automated nonsense… I emailed many many times and no solution whatsoever. Listen to me people! The good reviews are mostly bought and this company wil take your money. If you are one of the many who don’t receive a watch your money will be gone. DO NOT ORDER here!
Loved the product until I received a rotten wirst band and a non working watch in the same order... Sent picture to support, spoke via email 2-3 times then no more email. Sent 3 more emails with no reply. I wouldn't recommend buying from them. Batteries doesnt last long and watch break when trying to change it. Very cheap watches. Edit following the reply... So I sent an email following the reply of Filipo on my review. Sent on April 30th. Still no answer... I keep my bad review. Bad costumer services and bad quality.
Communication with the company is really poor, bear in mind these are cheap watches made in China, not HK. The watch feels ok, but the second hand doesn't work on either watch I received. Also, I was charged additional fees for shipping which was never disclosed. I don't feel this was a good purchase and wouldn't recommend to people either.
Good service and on time. The watches look very nice,
Exceeded my expectations. The quality is seriously impressive. I can't believe the price. I'll be recommending you to anyone who asks about it.