My original shipment had a missing item and they told me to open an investigation with the carrier, but the carrier was not at fault as they delivered my package safely and close. This was an issue with the department that ship my order. It took around seven days back-and-forth to resolve the issue. I was given a replacement that you cannot return, which is disappointing if you are a first-time customer because you’ve never even seen the products in person or smelled them . 👎🏼👎🏼👎🏼👎🏼
This company was extremely nice and kind to me and didnt make me wait to do a PR collab with them.
I would like to take this opportunity to thank you for your help. I know that in these times help is not very much appreciated but I'm very grateful for your consideration. I would be more than happy to give you an excellent review. Thank you dear Emma from the Gisou brand. All the best.
They have a great team and great products. Such a lovely brand, i love it! 🤩
They are a super amazing brand with such amazing people they are very sweet and kind and gentle with people.
Love gisou one of the best brands out there definitely suggested !! 🎀
They are so nice. The stuff I ordered always come in cute packaging and if you need to contact them they will respond quickly. Thank you so much!
They’re so nice. I really hope to try their products
I have used gisou hair oil before, its effect is really nice, it makes my hair silky and shiny, I recently started using the hair mask and I was very pleased with it, gisou products are really great!! 🦢🤍
The products are so good and my hear is more good when I start to used the gisou product
Gisou products are a must-have for hair care enthusiasts! With their nourishing formulas and divine scent, my hair has never looked and felt better. Highly recommended!
there service is the best and they are really nice I really suggest them
I think the communication between Gisou and I is very good. Gisou responds very quickly when you send a message and is very nice. They are always there for you and you will be helped immediately if you need them. LOVE IT!!!
Responden muy rápido
I sent them an email, and they responded really fast, and the gisou team is the nicest! I really loved how they reached out to me!
Gisou has exceeded my expectations on every front. With their luxurious hair and lip products, they have redefined what it means to indulge in self-care, offering a sensorial experience that nourishes not only the body but also the soul. Whether you're looking to elevate your haircare routine or pamper your lips with a touch of luxury, Gisou is the brand to turn to for beauty that truly blooms from nature's bounty.
Love love love the gisou products . Saw the brand on instagram and purchased as soon as I went to Sephora!
The customer service was surely pretty good and I hope we can work together in the future
I love gisou and there entire team. They have high quality products and ensure a great customer service base. Good customer service and high-quality products are two pillars of a successful business. Exceptional customer service is all about meeting and exceeding the expectations of customers. It involves being attentive to their needs, offering prompt and courteous assistance, and ensuring that every interaction ends with their satisfaction. High-quality products, on the other hand, are those that deliver on their promises and perform reliably over time. They are well-designed, durable, and provide excellent value for money. When a business combines good customer service with high-quality products, it not only builds a loyal customer base but also establishes a strong reputation in the market. This combination often leads to word-of-mouth referrals, repeat business, and ultimately, a more profitable and sustainable operation.
really kind