Joseph Ikin
Privacy breached
During the course of this order my personal privacy was breached, as my email address was sent to many other GymDirect customers. Really disappointing and unacceptable. May not order from GymDirect again.
During the course of this order my personal privacy was breached, as my email address was sent to many other GymDirect customers. Really disappointing and unacceptable. May not order from GymDirect again.
i have been ordering from gym direct for a number of years now, and i am very happy with the quality, strength and durability of their products so far, and will continue to do so for many years to come.
Good infrastructure. The dumbells and barbells are my top workouts
was a very good product dumbbells have kept working for 10 months
I bought a Muscle Motion 3-in-1 Wooden Plyometric Box - good price, quick delivery, great product. My only complaint is with the false marketing Gym Direct does with regards to their discount codes and likely their rewards. More specifically, they advertised a "WELCOME20" code which takes $20 off your first order if you sign up an account with them. However, the WELCOME20 code does not actually work in accordance with the terms displayed on their website. That is, when I tried applying the code to my order I got an error indicating the code is not applicable to the items in the cart. I called their support number and was told the order must be over $200 to use the WELCOME20 code. Although their website indicates orders over $100 are eligible, which is why I signed up to get the code in the first place. I contacted their sales and support email about this, but they did not respond. However, ironically, a few days later they did send me an email invite to sign up to their free membership to earn reward points which can be converted to more discount codes. I expect these other discount codes will have similar misleading spending criteria that either change over time or are not reflected properly in the website terms. They've since updated the terms on their site for the WELCOME20 coupon code to reflect it only applies on orders over $200. That's a nice follow-up at least, and better than them ignoring the situation entirely.
Great service Prompt delivery Great product
Item was exactly as described and literally came the next day. So happy, will definitely order from here again. Also such a great price for the items, cheaper than elsewhere.
great product,good value in price,easy to use.
The web site provides lots of specs and details about the products. All items are in stock and available for pickup. Very friendly staff.
The service was amazing. Would definitely recommend to anyone. Great product and friendly staff
Trouble free experience. Ordered a couple of 2.5kg weight plates on a Sunday and they were at my door by Friday. The weight plates are a fraction tighter than my other plates, so I notice they don’t slide on and off the bar as easy, but certainly no big deal. They do exactly what they need to do.
The product is more less as described (weight vest w removable weights) but much bulkier than I was expecting ring and also came with no instructions for how to attach/use the straps…I’m not a stupid person but I’m still trying to figure it out (weirdly long double sided Velcro strap and a buckle that isn’t attached to anything…) it’s ok but I probably wouldn’t recommend to anyone who just wanted to get a vest for help w weight bearing exercise.
Such a great website, literally nothing can beat there prices except some good luck on gumtree, I’ve gotten quite a few bits and pieces and they’ve all lived up to their quality. They have price match 😂like you can beat the prices they have! Id rate 10 stars if I could
Not a good experience at all ! Ordered a bike that came with a mat. It looked in the advertisement that it was bike and mat. Unfortunately it was ONLY the mat 😡. Was VERY misleading, unclear, and false advertising! Now I’m stuck waiting for my refund, which has not happened yet, and having to pay for sending this useless mat back, which STILL has not been picked up, after having been organised two or three days ago. Not happy being out of pocket through misleading ad. Will not be purchasing from this company again and will warn other people of my experience. Buyer beware.
The sales staff was very helpful and I found exactly what I wanted. Service was fast and the price reasonable. I was happy with the experience and love using the equipment I purchased.
Excellent website, everything I want gym wise is here, for literally the best price and honestly beats marketplace when trying to find home gym equipment. I’m so happy I found gym Direct, website it is easy to navigate and I don’t feel like there is a hole on my bank after purchase.
Great products all delivered promptly at a good price. I’m pleased with the price matching service I received too when one of the items was on special with a competitor.
I placed an order as I was nearby and was able to pick it up within 5 mins. Quality service, thanks guys
Online shopping and ordering was great and easy to use. Shipping was a breeze and tracking of shipments was on point. Both sets of equipment was easy to assemble (excellent instructions) and tremendous to use. Minor drawback was one of acorn nuts (fastens the handles to the backrest support) on the hyperextension equipment was faulty (thread stripped) (replaced with a similar nut from home)
The quality of the material, the efficiency the get products out to you and the great communication and service throughout the process from purchasing to delivery is second to none. The only place I purchase gym equipment from.