Jacqui
Fabulous Headboard
Fabulous Headboard, great communication and well packed.
Fabulous Headboard, great communication and well packed.
I am over the moon with my purchase it's exactly 💯 like the description 🙂
Good product delivered as advised - well wrapped and in good order - as not in stock it did take time which was advised to us - a slight downside however would happily recommend
Had a full bedroom set of these great value and quality furniture 5* five star review 100% recommendation Thank you WEB334961
Product had some stock issues but they were so good at keeping me in the loop. Once it arrived it was a great quality easy to assemble and for a really good price
We had a bit of damage on the bed and we had good service and we offered compensation (WEB335721)
Lovely product, good price and great customer service
Great quality stool and quick delivery and well packaged. Love the feel and texture!!!
Excellent service and super fast delivery. Love the products thank you
Really good quality products and excellent delivery service
very proffessional, would highly recommend Thank you WEB336510
Got what I ordered. On time. Good packaging. Lovely item. Will order again.
The Antique French Style Dressing Table Set was of very bad quality.
Beautiful mahogany bed at a very good price. There was an initial issue with the van breaking down on the expected delivery date but their customer service was really helpful in arranging a new date at my convenience and the communication was excellent. I would happily recommend this company.
Karl was great
How refreshing to find a company that has genuinely lovely and solution focused people working for it. Despite a few hiccups with various bits (not HD fault!), the team were always helpful and always solved any issues. Particular thanks must go to the delivery team; again always friendly and helpful. My final delivery received yesterday with Karl at the helm was really appreciated - the attention to detail very noticeable. Thank you Karl and all the Homesdirect team!
Don’t even deserve one star. Ordered 4 items in February all showing as in stock. Payment taken immediately followed by an email stating goods not in stock until May. New email in March to say 3 items now in stock, I had to contact them to arrange delivery as they wanted to wait until all items available. As soon as the items arrived I noticed two were faulty and one was black rather than oak as in the picture on line. I arranged for them to be collected and asked to cancel the 4th item for a refund as this was also going to be a different colour than advertised. I waited more than the promised 10 working days for my first refund. Homesdirect couldn’t arrange collection of the faulty goods until 16th of April. I was offered a £400 credit voucher instead of a refund. But I had paid £550!! 😡 I still have not received my refund it is 9th May, 17 working days since the goods were collected !!
Brilliant. Karl was so helpful with getting the draws in the house. Great service and furniture. Thank you.
Deliver was quicker and the product quality was better than expected
Quick delivery and good quality product. I love the style of the chest that I bought and it was different to the stock that other shops have in.