good prices but the merchandise takes a long time to arrive
Always experience smooth transactions...they ship out the orders very quickly!! Def recommend!!
I have been a long term customer and spent tens of thousands of dollars on your site. I placed an order on 5/4 and even paid extra to get it by Mothers Day, which I didn’t even have to do since I had eight days which should have been more than enough for any type of UPS or FedEx. You sent it via snail mail USPS which is the worst thing anyone has done. Obviously it is still not there 2 days past Mother’s Day and all you are offering me is a refund of the shipping and $5. Really? I will never be able to get this back of having my 76 year old mother not having a gift for Mother’s Day and all you think that is worth is $5? Unacceptable. I or anyone I know will NEVER shop with your site again. You will loose a lot more than $5. Very disappointing. I guess there is no accountability any more. I will share this experience in all of my social media platforms to all my followers and friends. This will in turn cost you thousands in business. Not the way to deal with your loyal customers.
For the first time one of the items I ordered seems inauthentic, I was asked to submit photos, which I did. Only response I received (from a dfferent person altogether) is send it back (at my cost). No assurance that the product is authentic, just pay to send it back. Lousy cusyomer service.
Smooth transaction and fast delivery…. No Complaints / Great Experience
Fast delivery, great prices and authentic merchandise
AAAAAAAAAA++++++
I’m glad that I can find products that are already out of the market and good prices.
Everything was great except the ordering and shipping process could have been a little faster in my opinion. But communication from the company was great at letting me know what was going on with my purchase. Will definitely continue to use JomaShop
Great service and fast shipping
Great quality products, sometimes extended delivery time, overall great website
Everything went smoothly. Good experience
Exact product, w everything went well!!
Everything went smoothly
I received a perfume order from Jomashop and it had no smell to it at all. I figured it was fake. I contacted the company and was asked to send pictures of the product with batch number for investigation and help. It's been over almost 6 weeks now and I haven't heard anything from Jomashop. I'm very disappointed as the company came highly recommended and the perfume was quite pricey.
I received the watch ordered before. I am very satisfied.
I received the correct watch, and the price was good, but there was one major problem. Jomashop puts a tag on each watch that makes the watch non-returnable once removed. No problem with that. The problem is that, on watches with bracelets, the tag is put through the clasp, which prevents the watch clasp from being closed. As a result, the watch does not stay on the pillow in its box while in transit and bounces around loose all the way from Joma to your door, and it ends up being all scratched to hell. Really stupid. I won't be buying any more expensive watches on bracelets from Joma in the future.
Good product.
Great selection of products. Great service and good prices. I have been shopping here for years.
Great products. Great customer service. Good value, Speedy shipping.