Great service
I ordered a Paul Smith long-sleeve polo top 3-months ago. Despite being sparingly worn and laundered as the label directs, it's presented gaping holes along the seams at both the cuff and sleeve on one arm. This is clearly a manufacturing fault, which seems to be the case with a lot of their stock if you read other reviews. What's more annoying, is the total lack of response to multiple emails asking for a resolution. Let's see if someone from 'Customer Care' responds to this.
Everything is wonderful, Thank you so much for my lovely coat đź’–
Great to find just what I was looking for. Easy to navigate the website, order and pay for my purchase. Bought item for my husbandand it fits perfectly. Thank you.
Ordering from the web site was fine but one of the trainers clearly had a manufacturing fault but they still distributed them anyway. I had to send them back at my own expense which is very frustrating as lack of quality control at Jules B has wasted everyone's time.
I was really happy with the service I received from you and loved my item I got
Really helpful, very competitive. Good display in Kendal store
Great customer service
The item I purchased was well priced in comparison to other places I checked. It was also delivered quickly. Overall I was happy with the service
Hi there it would be nice if I could speak to someone instead of sending emails
Great customer service, easy to order, notifications of parcel on way, arrived as expected, packaged well. Love the jacket! Thankyou Jules B
purchased a number of hackett products and always arrive well presented and on time.excellent customer service.
Purchased a few items from JB, always arrived prompt and of good quality. Contacted them last week concerning an exchange and they were very helpful.
Great clothes- speedy delivery and well packed
Qualité,rapidité,site exculsif
Jules B sell brands that it can be difficult to find elsewhere and often have the best price on items I'm shopping for. Orders are dispatched really quickly too.
Fantastic garment along with quality service packing and delivery at a great price.
Great customer service and the clothes were fabulous
It’s easy to navigate and gives clear options and the dispatch/receipt of orders is very speedy. I usually receive goods in Hertfordshire, beautifully wrapped and boxed, within 2-3 days.
The whole process was simply, the goods were delivered very quickly and hassle free