carl feher

Trustpilot

Great service

Great service

Usman

Trustpilot

Garment With Manufacturing Fault & No Response To Emails Requesting Resolution

I ordered a Paul Smith long-sleeve polo top 3-months ago. Despite being sparingly worn and laundered as the label directs, it's presented gaping holes along the seams at both the cuff and sleeve on one arm. This is clearly a manufacturing fault, which seems to be the case with a lot of their stock if you read other reviews. What's more annoying, is the total lack of response to multiple emails asking for a resolution. Let's see if someone from 'Customer Care' responds to this.

Evee Shee

Trustpilot

Everything is wonderful

Everything is wonderful, Thank you so much for my lovely coat đź’–

customer

Trustpilot

Great to find just what I was looking…

Great to find just what I was looking for. Easy to navigate the website, order and pay for my purchase. Bought item for my husbandand it fits perfectly. Thank you.

wesley moss

Trustpilot

No quality control.

Ordering from the web site was fine but one of the trainers clearly had a manufacturing fault but they still distributed them anyway. I had to send them back at my own expense which is very frustrating as lack of quality control at Jules B has wasted everyone's time.

Alan Cook

Trustpilot

I was really happy with the service I…

I was really happy with the service I received from you and loved my item I got

Lee Burrow

Trustpilot

Really helpful

Really helpful, very competitive. Good display in Kendal store

Paul

Trustpilot

Great customer service

Great customer service

Stuart

Trustpilot

The item I purchased was well priced in…

The item I purchased was well priced in comparison to other places I checked. It was also delivered quickly. Overall I was happy with the service

Owen Brown

Trustpilot

Hi there it would be nice if I could…

Hi there it would be nice if I could speak to someone instead of sending emails

Kim

Trustpilot

Great customer service

Great customer service, easy to order, notifications of parcel on way, arrived as expected, packaged well. Love the jacket! Thankyou Jules B

stephen bateman

Trustpilot

Hackett clothing

purchased a number of hackett products and always arrive well presented and on time.excellent customer service.

Andrew Fenney

Trustpilot

urchased a few items from JB

Purchased a few items from JB, always arrived prompt and of good quality. Contacted them last week concerning an exchange and they were very helpful.

Richard Buckley

Trustpilot

What more could you wantGreat clothes- speedy delivery and well…

Great clothes- speedy delivery and well packed

Xavier

Trustpilot

Qualité,rapidité,site exculsif

Qualité,rapidité,site exculsif

Sarah

Trustpilot

Good shopping experience - can't fault it

Jules B sell brands that it can be difficult to find elsewhere and often have the best price on items I'm shopping for. Orders are dispatched really quickly too.

customer

Trustpilot

Quality service and product

Fantastic garment along with quality service packing and delivery at a great price.

Amanda Hampton

Trustpilot

Great customer service and the clothes…

Great customer service and the clothes were fabulous

Andrea

Trustpilot

I check out the Jules B website regularly

It’s easy to navigate and gives clear options and the dispatch/receipt of orders is very speedy. I usually receive goods in Hertfordshire, beautifully wrapped and boxed, within 2-3 days.

Jackie McPake

Trustpilot

The whole process was simply

The whole process was simply, the goods were delivered very quickly and hassle free