Elizabeth Farrell
Quick delivery.Good,quality clothes.
Quick delivery.Good,quality clothes.
Quick delivery.Good,quality clothes.
I am again very disappointed with the policy of the company, because I didn't get any notification about splitting my order into more than one parcel, which resulted in doubling the costs of the customs services in my country. I had many complications again because of that and it caused me a lot of stress. I sent a complaint via the form on the website and I never received any answer. Ignoring complaints is a really bad policy. Also, the products I ordered are obviously of a random size - I ordered 2 leggings in different sizes, 11-12 years and one for 13 years. The ones for 11-12 years are much bigger than the ones for 13 years. So my daughter can't wear them now but in 3 years maybe - they are huge, like for an adult. The label is right but the actual size is not. I love the style and quality of Hype products but everything else is just too bad to ever order again. And this was my second bad experience, so I guess it's not just bad luck. I wish they would change the notification system to be like Next or Amazon (even AliExpress does it) - where you always get notified about your number of parcels and their dates of arrival.
Ça fait deux semaines que j'ai fait la commande je n'ai toujours rien reçu je leur ai envoyé plusieurs mail mais jamais reçu une réponse de l'autre le repas vraiment déçu. Pour répondre à votre question oui j'ai bien commander sur ce cite
Love the mystery boxes, great value. Quick delivery. Had slight issue with 1 less item, but the lovely becky at customer services sorted this immediately and sent out the extra item.
Very fast delivery, lunch bag very nice Good quality.
Good quality, popular design for boys and efficient delivery
Horrible! They asked for the review and my packed wasn't even delivered yet. It says on the website that ask customs, taxes etc well be calculated at the checkout... No, I got an email few days later that I have to pay customs. I did and still waiting for the package...
Commande passée le 4 mai.....à ce jour pas de nouvelles.....impossible de les joindre par téléphone, mes mails restent sans réponse.....la moindre des choses, vu le prix des baskets , serait de répondre.....
Really fantastic products and have ordered many times , had an issue with an item I purchased in March and customer service were fantastic they replied quickly and resolved the issue and have sent out a replacement on express delivery it’s really rare to find such great service and kind representatives especially the one I dealt with. Thankyou
Easy to use website. Reasonable price and quick delivery. Downside is unnecessary plastic packaging.
Fabulous quality hoodie really worth the money. Bought age 11-12 for my grandson and he was super happy with it, he is slightly built and the hoodie was roomy on him which is how he likes to wear them. Ordering and delivery was easy and straightforward and quick. Would highly recommend.
Très bon produit, très bonne qualité. Attention aux frais de douanes !!
Had all the items on sale and was very impressed with the quality of all the products I ordered overall very pleased
One item missing in parcel T-shirt £8.99 we have tried to email you message you on numerous occasions you haven’t bothered to reply so we shall not be placing any more orders with you ever again no customer service a phone number would be helpful ?????
Great bag!! Nice and big for secondary, has many compartments.
Thank you so happy
Worst experience ever!!!!! I have ordered a bundle (backpack+lunchbag) and after sending so many emails to find out what’s going on nobody ever even got back to me, not even on facebook. Still waiting for a response since April…Never again and do not recommend it to anyone! Just awful
My kids loved the bags, definitely will buy more bags
I used live chat to sort replacement bottle lids, it was easy, quick and Becky was very helpful.
I ordered 4 t shirts all size 13 2 fit perfectly the other 2 not so good they are about 3 sizes to big .