Fast delivery
Just awful. £150 on a pushchair. Delivery info was poor, when it arrived it was as if it had been previously used , no wear on it but wobbley and seemed unsafe. I emailed to return got told they charged 20£ or I could sort it myself. I found a service for £11 and returned. They refused to refund the £11 even tho pushchair was faulty. Customer service and communication was extremely poor and often they wouldn't reply or would reply with emails that made no sense. I'd avoid and buy from a well known reputable company as this one is useless when there's a problem.
Excellent experience. Quality of item was better than expected. 5 stars all the wsy
The product was very well made and strong nice size worth the money
I am very satisfied with my purchase.Quick and easy transaction.Thank you.
Brilliant bed my grandson loves it, so easy to put together Fast delivery highly recommend JCB toddler bed
Ordered a pram that I fell In love with arrived the next day exactly as listed and I love it even more thank you very much! Ooo and just to add they were the cheapest around!! Perfect communication also couldn't of been a better experience so thank you!!
A very good looking and sturdy crib, for beside the bed for those nighttime feeds. Easily put together, and having the coasters make this crib easy to move about, especially once baby is to be introduced to family and friends. Would definitely recommend to, and for, all new mums!
Friendly knowledgeable shop assistant, very competitive prices and prompt delivery. Thank you.
Great communication once contacted. Great service bar slow dispatch timing although may have been due to a warehouse move although had this been communicated at order it would have been better. Would recommend
My car seat came, within the time frame and as ordered. I didn’t have any specific details about delivery, but once I contacted them they got back to me straight away.
My friend's daughter researched for a bedside cradle, and it was to be my gift for her. I had it delivered to my home, and I must say that it arrived safely and well packaged, and at the time stated on the order. We haven’t opened it yet, but it looks really sturdy and it even has coasters and it rocks! I would definitely recommend this to any new mum’s-to-be.
Brilliant and fast delivery
I ordered an item from their website on 21/01/2024. It was supposed to take between 5 and 10 days to arrive as per their website. The delivery date was 05/02/2024 which was 2 weeks and not 5 to 10 days but whatever.The order didn't arrive on 05/02 so I contacted them about it and they answered saying that they didn't have the item I had ordered and that they would receive a shipment later that week.a couple of days later i receive a automated email from them that the item had been shipped. The day after I contacted them by email to check if they could give me an update on when my package would arrive given that they had shipped it the previous day. No answer to that email.Found out from royal mail that the parcel had been shipped the day after they said it had been shipped.I once again email them very annoyed about how the whole thing had been handled and their answer was sending me the tracking number...
I was waiting for my order for nearly 2 months. I wasn’t told anything about it until I reached out to them for them to say they’re waiting for stock. I requested a cancellation but then they took the money off me and apparently didn’t get a cancellation request. All a massive mess about to be honest. Won’t be ordering again.
This was a lovely prompt service. The rain cover was with me very quickly. Well packed & fabulous. I emailed the store to ask a question & colleagues responded straight away. Great service. I would definitely recommend.
Delivery was right in time and it was in excellent condition as described. Already used the stroller and will be travelling with it in March to a hot region. So it is exactly what I needed. Many thanks.
Customer service was great and product arrived quickly once I got in contact with them.
Great product and the best price I could find on the internet. The item didn't get dispatched for some unknown reason but as soon as I made them aware of it they arranged delivery straight away. The car seat is lovely, great quality and most of all we know it's really safe.
Experience was great. Customer service got in contact as didnt have the colour mat I ordered.