Very fast delivery, easy and immediate response to my request so that the delivery arrives a bit earlier than the expected, brand-new the second hand lens I ordered.
Todella helppo ja nopea palvelu. Plussaa siitä että tuotteeni lähetys arviointiin oli ilmaista ja tarjous tuli nopeasti! Kaupat tehtiin sähköisesti, lähetin vain tuotteen, se arvioitiin ja hyväksyin tarjouksen. Suosittelen!👍🏻
Excellent customer service, my restored camera stopped working after 6 weeks, I sent it back on their own expense and they immediately sent me a replacement camera. Would definitely buy from them again, totally recommend it!
All worked amazing with them. I exchanged my leica lens by another one, and it was as they claimed in “mint condition”. Furthermore, as soon as they checked my material, they sent my goods within 24h. I couldn’t believe i got my goods in time for the wedding I had.
I’ve ordered a camera that didn’t work sadly, then got in touch with them and got an answer a minute after… They tried to help me sending me a tutorial and everything so, I have 0 complains about the customer service, the camera wasn’t working but is not their fault, I mean is an used camera so sh** can happen. But anyway I just got refunded for the camera without any problem after asking them if it was possible to send the camera back since I couldn’t really trust the camera enough. Overall experience is 5/5 or 10/10 this is how every online business should be!
Objet commandé hier, arrivé ce matin. Envoie et emballage impeccable. Communication au top. Que voulez-vous de plus...
Have not gotten my order. I tried emailing them and got no response. Update: they have responded to me about the order. Thank you for you response a d support 🙂
A website to trust, good customer assistance, I have a problem with a shipment and they give me a solution in less than 24 hours.
I contacted the shop by phone to ask them how long it would take to receive the package. Based on the discussion I said I want to pay an extra postal fee to get the package on time. 5 days later I called them and they hadn't sent the package. Do not trust them or their webshop.
As a stress relief I like to repair things, especially broken MF/AF lenses and digital cameras. Whilst this hobby is pretty rewarding for my nerves, it's very expensive but since I discovered kamerastore, things changed drastically. They become my daily go-to web for ordering, checking prices and checking equipment in general. Furthermore, "Not Passed" section has increased my collection a couple of times with some really rare lenses without breaking my bank account 🙂
They have a great range of products, with very accurate descriptions of their condition, both technically and cosmetically. I also wanted to emphasise that every time I had some question or complaint a quick email exchange fixed everything very satisfactorily!
When I ordered from Kamerastore I didn't know what to expect but found them to be the best at what they do which is giving value for money on a second hand purchase and following up with super reliable service. It is always gratifying to purchase an item you know retails for well over $1,000 for many hundreds of dollars less even given the Euro/AUD exchange rate. My lens arrived within 5 days just as advised (via a reliable courier!) in absolute mint condition and as an Australian ordering from Finland I could not be happier with the results - kudos Kamerastore!
Really fast delivery. The camera arrived in good condition. Everything it said it will have on the box, it had in it. Really happy with my purchase. Just have to try it out and see.
Very correct, good attention and very fast service. Everything perfect and as seen on the website. Also, the prices are great. The product I bought is very good for the price. I recommend it!
Ho effettuato il mio primo ordine la mattina presto del 12 febbraio e l'ho ricevuto ben imballato nel fermo point GLS da me scelto nella tarda mattinata del 19 febbraio. L'ordine, un Sigma 135 1.8 usato pagato il 60% circa del prezzo da nuovo, corrispondeva alla descrizione a portale. Confido nella robustezza di Sigma! Penso e spero di aver fatto un ottimo affare. Notevole il servizio clienti, con risposte ottenute fra i 15 e i 30 minuti. Super top, super consigliati.
Una tienda muy profesional,despues de varias compras repetire sin duda.
I ordered a macro slider. It arrived the next day (in one day from Finland to the Netherlands), a very fine instrument in perfect condition.
Great service. I had the items shipped to me in 24 hours. Everything perfect and as seen on the website. Also, the prices are great. This is my third review to be posted, but why not since it all deserved?
I made an inquiry which was answered immediately and then a purchase which was delivered just about as fast! It all points to great care and attention to the customer.
Beaucoup de choix, de nombreux matériels introuvables ailleurs, envois rapides sûres et très soignés. Les retours sont possibles et très bien gérés.