NA
Great service and great product!
Great service and great product!
Great service and great product!
Beautifully presented and arrived quickly. Really pleased with the earrings and love the original designs.
After sales and customer support has been really good. I had to return my purchase as it wasn’t as expected, the email communication and arranging the return was very helpful and the item picked up within a few days
Absolutely love my necklace. Great everyday piece that adds a little sparkle. Really good quality and the lab grown diamonds look stunning.
Great customer service, however didn’t like the necklace. Thought it was overpriced and diamonds were positioned asymmetrically on the chain. I didn’t realise this and though I like asymmetric jewellery this was very poorly designed. The chain was always going to twist round when wearing giving it an odd ‘faulty’ appearance.
very expensive but excellent service
Great product, great service.
Absolutely love the necklace I ordered. Swift delivery and a great company to deal with.
Ear rings normally come in pairs so while picture showed one was expecting 2
Beautiful necklace, ordering was easy and it arrived in a matter of days beautifully packaged
Very bad quality. It’s worth nothing . Once at the resale it’s worth nothing and has no resale value
Friendly assistant, beautiful shop, lovely packaging!
Well it's beautiful, however it is tiny. Very delicate. On a larger neck it gets lost. I thought a 42 chain would be ample, as in other chains I have, but in fact it nestles into the throat, and in hindsight, I should have asked for something a little larger. It is because I sing, so my neck expands. I hoped to wear it for concerts, but don't think I can which is a shame. I'm not huge, but I'm not a size 12... I'm 18 in fact. It will look fantastic on my daughter. I was going to wear it for her wedding, but maybe she will now.
Best service and products - repeat buyer
Amazing from start to finish. Kimai’s customer service is as good as their products!
Beautiful diamonds, well made jewellery, the chubby hoop earrings feel really solid and have a good weight to them. The rose gold colour has a lovely coppery tone to it. The only thing that would have made it 5 stars was that when I placed the order I was not made immediately aware that they were making one of my earrings. On the website, it stated that any made to order items would take around 10 days. I waited around 3 weeks (15 working days) before I contacted the company at which point I was informed of the reason for the delay. It took nearly a month from order (26th Nov) to arrival of my jewellery (21st Dec). However, the company were quick in their email replies and I will still be ordering from them again.
Love the pieces
My fourth piece by kimai. They rarely come out my ear. Beautiful well made earrings
Amazing service ! Amazing products. All the experience was great
Beautiful Jewellery & Excellent customer service. Everyone working there was incredibly helpful. It made creating the ring a great experience.