Sian

Trustpilot

Koi Shoes 10/10

I love my shoes from koi! <3 much love, 100% would buy again from this company!

Matt Adkin

Trustpilot

nice shoes for a good price

Great shoes good service not had them long but I like them

flower

Trustpilot

Shocking quality footwear

Edit: full refund received which is great, thankyou Koi. Initially very happy with purchase, comfy from the get go, daughter was chuffed with her birthday pressie. Sadly now just over six months later these are faulty shoes, the sole totally split on one and it was beginning to do the same on the other. Contacted customer services, super friendly, helpful and was initially offered a replacement pair which I accepted, then told they were out of stock. I was offered a refund. I've just had to contract customer services again as no refund was paid, the reply, a few weeks later is that apparently because we were just out of the six month warranty period the refund didn't go through. Firsty, these shoes were clearly faulty and lacking in quality for them to split straight up the sole like this. My daughter fell over whilst wearing them because of the split suddenly appearing. Secondly, I think Koi must be fully aware of the faults in their shoes, since contacting them I've read so many reviews with customers reporting the same design fault. I would really expect to get more than just over six months of wear from a pair of shoes, these ones look great but they aren't fit for purpose. I think if you want a pair of shoes that you plan on wearing a few times a week for light wear, minimal walking, I would highly recommend you look elsewhere. There are plenty of other places that sell trendy non leather shoes and I'd put money on them lasting far longer than these throw away shoes from Koi. These ones have ended up in the bin. Id never spend my money buying shoes from here again, my daughter on the other hand has (to replace the broken ones that koi suddenly decided they wouldn't refund!) so that's another £40 not including postage. Fully expecting the same thing to happen, these are a different style but going by reviews it's a common theme of koi! Buyer BEWARE.

Andy Jarrett

Trustpilot

VFM and good quality.

Reliving the 1970s

youyou wang

Trustpilot

perfect

perfect!love it!

Gypsy-Lee Kemp

Trustpilot

Easy to use website and quick delivery.

Easy to use website and quick delivery.

Lucia

Trustpilot

Looked solid

Looked solid, feels solid. Have not worn yet out so cannot give 5 stars.

Emilie Grondin

Trustpilot

Meilleure investissement

Le type de chaussures que je recherchais depuis un moment et en plus beaucoup moins chère que l'ancienne paire similaire que j'avais ! Livraison très rapide ! Je suis trop contente d'avoir une paire de cette marque dans ma mini collection de chaussures 🙂

Kellin うさぎ

Trustpilot

I i don’t understand all the bad reviews

I don’t understand all the bad reviews. The shoes I ordered are one of the most comfortable and good looking shoes I’ve ever owned 🫶🏻 will definitely order again 10/10 ⭐️ would recommend

A. Landa

Trustpilot

good costumer experience

efficient rapid response to my problem. very good kind treatment.

Maya Engel

Trustpilot

amazing!!!

the customer service was great and the quality of the shoes were amazing!

Chris Nagy

Trustpilot

My daughter loves the innovative design…

My daughter loves the innovative design of all of the boots and shoes we used to travel to the Trafford Centre so she could get them but she is so pleased that she gets the same great service and cool designs on line , delivered super fast and well packed One happy girl 👧 💗

Dominique Odom

Trustpilot

I’m in love with all the shoes I bought…

I’m in love with all the shoes I bought the leather is buttery soft and the quality is unmatched!

Pretty

Trustpilot

Mary Jane Suede Black Shoes

The shoes were really cute and the delivery was quick. The items arrived in perfect condition and I like that the shoes can be worn on any occasion 🙂

Mr Lawrence

Trustpilot

Super happy with my shoes

Super happy with my shoes

Carla

Trustpilot

Beautiful fitting shoes

I was so impressed with the white sandals i boughtin the sale, i ended up buying again blue, these shoes fit perfectly and very comfortable to wear and very lightweight, i would highly recommend this site for all of their footwear and i have bought quite a few different styles and currently looking for boots for the winter, one very happy customer xxxx

Sarah Zoe

Trustpilot

Perfect just a bit to wide

I ordered the Rimo Core Chunky Black Trainers. Comfy and beautiful, just sadly a little bit too wide for my feet so binding them is a bit of a hustle.

Dina Denys Ortega Cervantes

Trustpilot

Shoes are poorly made

Shoes are poorly made, sizes are wrong.

Mrs S Rajeev

Trustpilot

The Best!!!

Koi always has the best footwear! Great quality and amazing designs.:) Highly recommended!!!!

Beverly

Trustpilot

Great trainers

Easy website to navigate. Prompt delivery and trainers as described.