It was a great experience shopping from Larsson & Jennings. I find it’s Supporting team nice and cooperative and was happy and satisfied with the product. Thanks to Larsson & Jennings.
A lovely watch. Looks great, a real head turner. This is my second watch from Larsson & Jennings . A great company to deal with, would recommend for a special timepiece.
The watch is beautiful and the shipping was fast
Very quick response time when I needed to cancel my order!
I'm happy with my watch!
I bought a watch more than a month ago and it still hasn't arrived. I made a claim and the answer I have is that it is delayed but without any guarantee that it will arrive or that i will get my money back.
Such an irritating experience, so far my worst experience. How can I order a watch and order hasn’t been delivered for over 3 weeks now.
Does not order free returns and returns are expensive to send back.
A really lovely rose gold watch . Looks amazing for the cost
it arrived looking even better than I expected.
it has been soo long time, still hasn’t been delivered
I ordered a watch for my daughter's 27 birthday. It was a very special birthday as I never see my daughter since she is working in another state. The watch was stolen I think at your warehouse. I had to find another watch in one day!!! I never heard from your company by cell phone. Also you don't have a customer service number to call in the USA. If you don't have a computer you are screwed!!!! I will never order online like that again!
Excelente servicio y el reloj ni se dija cumplió todas mis expectativas seguiré comprando sin dudar
I had a great experience with customer service. Truly remarkable. They were extremely helpful and quickly responsive to my issue. Thank you again for helping me and giving me your time!
Perfect! I ordered a watch and it came on time and exactly as described. Great quality and price.
The watch delivered did not correspond to the sales offer. This size was indicated therein with 31mm but what we got was just about 28mm. This led to a total disappointment on my girl friends part. You should not mislead people in your offers.
Larsson and Jennings were exceptional during the return process for my wrongly-sized watch. Their customer service was prompt, courteous, and efficient. They swiftly arranged for the return, provided clear instructions, and issued a refund without any hassle. Highly recommend their service for their professionalism and commitment to customer satisfaction.
I NEVER HEARD A THING FFROM YOU AFTER I PLACED THE ORDER. I WAS EXTREMELY DISAPPOINTED IN THE PACKAGING. THE WATCH WAS WRAPPED IN PLASTIC - TERRIBLE PACKAGING. SHOULD HAZVE BEEN IN A BEAUTIFUL BOX!! THEN BEFORE I COULD GET IT, I HAD TO PAY AN EXTRA $66.00 FOR DUTY. WOULD NEVER ORRDER FROM YOU AGAIN. DIANE GUAY
I have not received my order till date!!!
The watch is beautiful but for some reason the day on the watch always ends up a day before or a day after the actual Date. Other than that time works great.