Tom

Trustpilot

Great staff and help a lot

Great staff and help a lot. Longer delivery but this wasnt with the shop but with Trek delivery. For the shop staff big A+++++++. Highly recommend this shop.

Alistair Norris

Trustpilot

Great staff at Preston branch as always…

Great staff at Preston branch always sort me out for good value repairs and are quick to diagnose any issues. Thanks Josh, Pat, Lloyd and Lucy

Stephen Lashamar

Trustpilot

Needed new front light for bike ASAP

Product required was in stock and available for collection quickly. Communication was good.

Luke

Trustpilot

Fast to respond and sort any issues out

Fast to respond and sort any issues out

J Taylor

Trustpilot

Poor online ordering experience

Ordered several items online which should have been despatched within 48hrs. Waited days for confirmation, but no email or text. When I called it was obvious they had failed to process the order. They did apologise and upgraded the order to next day special delivery, for free, however, the items were then received individually over the next three days. Disappointing.

Lorna

Trustpilot

Fast

Great, quick delivery, half the price I found anywhere else!

Anon

Trustpilot

Replacement MB cassette.

Bought replacement gear cassette for my mountain bike. Arrived very quickly, safely packed and is now fitted on the bike . All working well. Thank you

Scott

Trustpilot

Fast delivery

Fast delivery, happy with water cage

Ashley

Trustpilot

Great speedy service

Great speedy service. Web site works well. Good information on products.

Damian Paton

Trustpilot

Awesome service and price is on point

Awesome service and price is on point

Jo67

Trustpilot

Good value cycling trousers

Good value cycling trousers, arrived quickly and well packaged. Very happy with my purchase, thank you!

Greg

Trustpilot

Good price

Good price, quick delivery! Would buy from Leisure Lakes Bikes again.

customer

Trustpilot

quick postage

quick postage, and supporting family business allways good

Sharon Shepherd

Trustpilot

Excellent Customer Service

I ordered a high-viz jacket that turned out to be a little tight. I returned it and 4 days later the refund was in my account. I have ordered a larger size jacket and that came a working day earlier than expected. Great service. Thank you.

M&T. Greenway

Trustpilot

Great service

Great service, products and value Bought a jacket - ordered the wrong size cuz I'm a numpty - customer service was very quick and helpful sorted it out in no time - delivery was very quick, wrong size refunded supper fast, all very hassle free. What's not to like.

Gaffers

Trustpilot

New brake pads👍

Great price & delivery. Brake pads good quality just what I needed.

Rob G

Trustpilot

Wheels turned up incomplete

Wheels turned up with one box which had obviously been previously opened and poorly re-sealed. The skewer & instruction pack were missing. Immediately tried to contact Leisure Lakes through their help desk, without response. Will now have to escalate this by going to the shop in person. Not impressed.

RT

Trustpilot

Out of stock

Placed order on web site. Order accepted and paid for. Then received confirmation. Few days later received email saying not in stock. However refund was received 4 days later. Stock control not working!

Steve W.

Trustpilot

Quick and efficient service

Quick and efficient service. Will use again. Thank you

customer

Trustpilot

Swift and helpful service

Initial order sent promptly. Required a different size which was dealt with efficiently too.