Great staff and help a lot. Longer delivery but this wasnt with the shop but with Trek delivery. For the shop staff big A+++++++. Highly recommend this shop.
Great staff at Preston branch always sort me out for good value repairs and are quick to diagnose any issues. Thanks Josh, Pat, Lloyd and Lucy
Product required was in stock and available for collection quickly. Communication was good.
Fast to respond and sort any issues out
Ordered several items online which should have been despatched within 48hrs. Waited days for confirmation, but no email or text. When I called it was obvious they had failed to process the order. They did apologise and upgraded the order to next day special delivery, for free, however, the items were then received individually over the next three days. Disappointing.
Great, quick delivery, half the price I found anywhere else!
Bought replacement gear cassette for my mountain bike. Arrived very quickly, safely packed and is now fitted on the bike . All working well. Thank you
Fast delivery, happy with water cage
Great speedy service. Web site works well. Good information on products.
Awesome service and price is on point
Good value cycling trousers, arrived quickly and well packaged. Very happy with my purchase, thank you!
Good price, quick delivery! Would buy from Leisure Lakes Bikes again.
quick postage, and supporting family business allways good
I ordered a high-viz jacket that turned out to be a little tight. I returned it and 4 days later the refund was in my account. I have ordered a larger size jacket and that came a working day earlier than expected. Great service. Thank you.
Great service, products and value Bought a jacket - ordered the wrong size cuz I'm a numpty - customer service was very quick and helpful sorted it out in no time - delivery was very quick, wrong size refunded supper fast, all very hassle free. What's not to like.
Great price & delivery. Brake pads good quality just what I needed.
Wheels turned up with one box which had obviously been previously opened and poorly re-sealed. The skewer & instruction pack were missing. Immediately tried to contact Leisure Lakes through their help desk, without response. Will now have to escalate this by going to the shop in person. Not impressed.
Placed order on web site. Order accepted and paid for. Then received confirmation. Few days later received email saying not in stock. However refund was received 4 days later. Stock control not working!
Quick and efficient service. Will use again. Thank you
Initial order sent promptly. Required a different size which was dealt with efficiently too.