Nancy

Trustpilot

quick responses for concerns

quick responses for concerns

Chary C

Trustpilot

Great customer service

The customer service has been prompt and helpful. They have tried to accommodate my change of address request for my latest purchases. I appreciate the quickness and professionalism.

customer

Trustpilot

They were very attentive and great at…

They were very attentive and great at communicating!

customer

Trustpilot

Superb costumers service

Superb costumers service

Adam

Trustpilot

Fast and friendly response

Fast and friendly response, above and beyond service. Thanks!

customer

Trustpilot

Excellent customer service and response…

Excellent customer service and response times. Knowledgeable and kind.

customer

Trustpilot

Great customer services

I had a minor issue with an order an it was handled quickly and generously.

Tonya

Trustpilot

Excellent customer service

Excellent customer service

Maria

Trustpilot

My granddaughter loves your toys!

My granddaughter loves the products so I have ordered here before. This time, my Apple Pay address was incorrect so it didn’t go through. In one call, I was a le yo get everything resolved. My customer service representative was very professional, helpful and polite. I was very impressed. As long as my granddaughter wants your products, I will be a loyal customer!

Susanna

Trustpilot

Satisfied

I’m very satisfied with your timely response, follow up, and thorough attention to customer satisfaction. I will definitely be a repeat customer. Thank you!

customer

Trustpilot

I already did this!

I already did this!

customer

Trustpilot

Refund

Friendly, helpful, efficient - thank you for your help with my refund.

customer

Trustpilot

I sent Bertie Bear as a gift for new…

I sent Bertie Bear as a gift for new baby and they loved it.

Elizabeth

Trustpilot

The folks @ Maisonette were super…

The folks @ Maisonette were super helpful with my return. They were courteous, knowledgeable, and solved my problem.

StinkyDogs

Trustpilot

All the best brands and more

All the best brands and more! I love the specials they run but my favorite part is "one stop shop". Customer service is always helpful if you ever need a little extra assistance. Maisonette is a fantastic shopping site!

Cynthia W

Trustpilot

I love the many selections available

I love the many selections available. Customer service was great when I contacted them about an Int’l shipment that was a couple days late. They tracked the items down and they were delivered two days later. A follow up email was sent to me to make sure I had received the order.

Barb t

Trustpilot

My package was lost during lost delivery and…

My package was lost during delivery and no questions asked they tracked and replaced my item. Stephanie Anne was great

customer

Trustpilot

Fantastic customer service

Fantastic customer service, quick reply & resolution

Carol

Trustpilot

We love the Kapla blocks and give them…

We love the Kapla blocks and give them as presents. Our own set is at least 25 years old and my children who are now parents themselves still play w them. Found them at Maisonette at a very good price and bought 2 sets for 2 nephews birthday gifts.

Weesi Kisgen

Trustpilot

Professionalism is superb!

Great experience with whole process