I had the pleasure of having Caroline deal with my little issue, to which she handled with such care and professionalism. My experience with Molly Brown London was a pleasant one thanks to their lovely customer service assistant Caroline 😀
From the first click to order to receiving my order was amazing! I will totally order from them again. Thank you
Amazing product and exceptional customer service.
Ordered the gold bangle for my friends baby girl, it is beautiful with her name engraved on it. Excellent delivery service and the box and packaging is just lovely. Quality through and through.
Had a discrepancy with my order of two bracelets and customer service got right back to me and resolved this issue. Would 100% recommend this distributor. The jewelry is of amazing quality. Will definitely be ordering again. Thank you.
Amazing! I’m so shocked with the bad reviews!! I ordered and it came 3 days later and it’s nearly Christmas so I was very very impressed! It’s honestly a stunning locket and I can’t wait to give it to my daughter! Her first piece of jewellery and I’m very excited as it’s so beautiful! The packaging is also stunning!!
Beautiful jewellery. I purchased a personalised bracelet as a birthday present for a friend and the piece was stunning. Such a lovely gift. There was a tiny issue with the engraving which was resolved (as in new bracelet dispatched!) within hours of me contacting the team. Stellar customer service. Worth every penny! Can’t recommend Molly Brown enough.
When I ordered my granddaughters bangle & I spelt it incorrectly & with just a quick email the wonderful Caroline immediately adjusted my order to the correct spelling. I can't thank you enough & I'll definitely be shopping with you guys again. Oh the service was absolutely fantastic along with the rapid shipping. 10 out of 10.
I would recommend Molly Brown London. I had a little problem. It was sorted out very quickly and I have excellent service from them. They responded very quickly and kept in touch at all times. I can’t recommend this company enough also the quantity of the things I ordered were exceptional. And the gift wrap was lovely too. Thank you Molly Brown London. I will be coming back.
Had a problem with delivery but that wasn’t their fault but they sorted it and got me a replacement out within 24hour a really helpful
I recently ordered a beautiful heart locket for my granddaughter and when adding her initial for engraving on it, unaware to myself I requested a lower case “c” instead of a capital “C”. Within hours of placing my order I received an email from Caroline from customer service just confirming if this is what I wanted. I was absolutely stunned that not only did someone pick up my error but took the time to email me to make me aware of it. Thank you so much!! This is my second order from Molly Brown and I can’t wait for it to arrive to give to my granddaughter. Thank you again for your thoughtfulness, this is why I will continue to order from Molly Brown. xxxx
Lovely product, great service! Thankyou so much for the perfect gift. Our niece will keep and treasure it forever.
I've shopped with Molly Brown London for a few years and would highly recommend them. The product quality is unmatched and their gift wrapping option always leaves me impressed.
Having been let down elsewhere for a Christening Gift I ordered a beautiful birthstone locket from Molly Brown on Thursday afternoon and it arrived Saturday morning just in time for the Christening. Amazing service and the locket is absolutely stunning. Thank you.
Very impressed, have ordered before and this time Royal mail lost my order. I notified Molly Brown and they replied immediately and sent out a replacement next day delivery so it didn't ruin us giving my daughter her present on her first Holy communion the next day! Thank you 😊 highly reccomend.
first time shopping from this site, My First Diamond Kiss earrings are perfect, a gift for my 6yr old Granddaugher, so pretty. Packaging was lovely with all the added touches of a gift bag and ribbons. Customer service and delivery time was excellent. will certainly be using Molly Brown London again
Issue occurred with shipping and couldn’t be sent out within the time frame provided, was made aware of this as soon as possible and refunded postage money. Great service and would definitely use these again.
The jewelry is beautiful! When we received a product that had a defect, I contacted the company and they were so helpful. After sending a video that explained the defect, a replacement was immediately sent. The company followed up with me to assure that the replacement jewelry had arrived satisfactorily. I am glad I came across this company for children’s jewelry during my online search!
This is now the second little personalised bracelet have have got from molly brown for my daughters absolutely lovely 🥰
A lovely product, for a little girl's christening. "My first diamond silver bangle". This is the second of these that I've bought. The first one nearly 5 years ago, is still being worn since she received it. Has not been off her wrist since. There was a minor issue with the second one, but the company offered prompt and very satisfactory resolution for me. Would use them again.