Rory

Trustpilot

I am a professional level photographer also running a nonprofit for artists.

I buy equipment for use in the nonprofit art project I run serving underserved populations yet with an MFA level studio and/or mentoring dynamic. I am a professional photographer, artist, and teacher, and have had excellent experience buying, and trading with MPB over the years. I began purchasing from MPB in 2021 and, again, my most recent transaction was this month, May 2024. They are excellent at follow up, totally responsible regarding returns, which I have utilized, and an amazing service for photographers and the entire industry, being a safe way to buy and sell pre-owned equipment. I recently (April and May 2024) bought and returned an approximately $2000 package, i.e., camera plus lens, (Sony A7r ii camera body plus Sony 20-240mm full frame e mount lens) and then bought an approximately $1000 package including the Tamron 50-400mm for Sony FE mount, all done without hassle. The equipment was in perfect shape, as described, but I simply realized that I needed a different camera body and lens, and was within their return period, so I happily payed return shipping. It behooves the customer to make careful prudent note when initiating a purchase (rather than later) of MPB's return policies. They are fair including the period of time for no charge return or exchange, and in what situations MPB pays return shipping (specifically if the equipment has any problems), and in which situations (e.g. if one simply changes their minds on the purchase) that the customer must pay return shipping, as I did. I was particularly helped, with expertise, and also patience and follow through, by their staff members Manda, and Meimi, and I am probably forgetting quite a few other excellent persons who carefully helped my transactions over my years of buying and selling with MPB. Since my photographic work is all done in serving the nonprofit I run, MPB has thus added to the level and quality of the project, particularly in its website, large format archival pigment printing, and film, presence.

Matthew Seltzer

Trustpilot

Always the best

Always the best place to buy, trade, or sell used camera gear.

Lucas Pitcher

Trustpilot

Excellent customer service

Excellent customer service, swift delivery and rapid resolutions, all at a great price. Recommended!

John Kentish

Trustpilot

Whole process was very smooth and easy

Whole process was very smooth and easy. They made an offer which I accepted. When they actually saw the equipment they paid more which is very honest and impressed me.

HL

Trustpilot

honest..

honest... efficent... good communication...

Suresh

Trustpilot

Great price on a used lens

Great price on a used lens. Super fast delivery, will be back for more purchases

Customer

Trustpilot

Excellent service

Excellent service

Mark Baillache

Trustpilot

Excellent service start to finish

Superb service start to finish, paid more than initial estimate after inspection.

Denis Réto

Trustpilot

Sérieux et efficace.

Produits toujours comformes aux images du site. Pas de mauvaise surprise. Envoi rapide et sérieux. Je cherche un défaut…je ne vois pas ! Bravo.

Fernando Vajá

Trustpilot

Perfect transaction.

Perfect transaction.

KG

Trustpilot

Selling process is seamless and hassle free

Selling process is seamless and hassle free

Penelope Brewer

Trustpilot

I always use MPB to sell my photography…

I always use MPB to sell my photography gear. It’s quick easy and reliable. Photography is a hobby that has frequent changing requirements. I have always been very happy with the purchases I have made too.

ken Samson

Trustpilot

Great to deal with 100% the best

Great to deal with 100% the best

Guy Mansbridge

Trustpilot

My interaction with Harrison was…

My interaction with Harrison was wonderful. He is the dictionary definition of a valued employee. He was very professional and honest about how to resolve an unforseen issue I encountered with my order. MPB provides quality reliable products with the support team to ensure it happens.

Mihai Oprisenescu

Trustpilot

Great company

Great company, great customer support!

David Collyer

Trustpilot

I had a query about my order and I got…

I had a query about my order and I got a really quick and helpful reply from Rosie. With a lot of companies it is so difficult to get to talk to a human and get a personal response - I was very impressed.

Vitalijus Platonenkovas

Trustpilot

Delivery problems

Product looks good, but problems were with delivery. They forgot to put my contact information on package. Everything ended well because i checked package tracking and saw that delivery failed. So i contacted delivery company and gave my mob. number. Who knows when i would received it if i didn't tack the package.

Alan

Trustpilot

Trade-in deal

I traded in my DSLR which had some faults for the same model in decent working condition. Probably wouldn't have got a trade-in deal at a high street shop. Not a high value transaction, but I have got a fault free piece of equipment for less than it would have cost to have repairs done, and in less than 7 days. Initial trade-in quote was increased after they received the old camera which was unexpected given the known faults. Free collection and delivery service (with tracking) is a major plus. Second time I have dealt with MPB and on both occasions the outcome has been excellent.

Victor Castro

Trustpilot

I have sold and bought several products…

I have sold and bought several products from MPB and it was never a good experience and that is why I am here reviewing it. From cameras that arrived with cables that didnt belong to the camera to missing artifacts. From selling equipment that was badly evaluated such as a mint new lens classified as well used to a used lens classified as like new...this place is a real joke with very attractive prices that in long run only reflect that that's MPB only value, their cheap prices.

Christine C.

Trustpilot

Nie einen Kauf bereut

Ich habe in letzter Zeit - auch aus Sammelleiden- schaft - sehr viele Fotoartikel, Kameras und Objektive, bei MPB gekauft. Als sehr gute Grundlage für meine Entscheidungen diente die Tatsache, dass jeder einzelne Artikel abfotografiert war und ich ihn mir sehr genau durch Heranzoomen anschauen konnte. Auf die einwandfreie Funktion der Geräte habe ich mich blind verlassen und diese nach Erhalt geprüft. Ich bin nie enttäuscht worden! Wer nicht auf technische Gimmicks aus ist und nicht dem Pixelwahn verfallen ist, findet hier wunderschöne, im wahrsten Wortsinne "hand"liche Geräte mit toller Haptik! Ich bin mit MPB hochzufrieden, nachdem ich durch Empfehlung eines Bekannten auf diese Firma aufmerksam gemacht wurde, und kann sie nur wärmstens weiterempfehlen.