Anne Hamflett

Trustpilot

Excellent customer service and quality products

I have found this a great company to deal with - excellent customer service together with ethics I can admire. I got into a bit of a muddle with the ordering on the website, and Rhea sorted it all our for me straight away. My order was delivered today and I know it will be exactly what I wanted, having had some of their products before. The products are very good quality and I am happy to shop with them. Not sure how old the company is, but I wish them well.

Kirsty Barnett

Trustpilot

I really enjoy these hair products

I really enjoy these hair products! I don’t usually fall down The facebook rabbit hole when it comes to cosmetology; boots however had Noughty shampoo on offer so I could try before subscribing. Now just call me Alice because I’ve subscribed to the for “TO THE RESCUE” and my bathroom is filled with 70% off shower gels that are great for sensitive skin. It will take a couple of washes before your hair settles to using natural products with no silicates… stick with it! I wash my long coloured hair once a week with to the rescue and use the conditioner and deep conditioner. I’m as hooked as my noughty hooked shower comb. ❤️

AR

Trustpilot

Great products, great service

Excellent products, but even more impressive is the customer service. Fast response to email and a real dedication to putting delivery issues right. Can’t fault them.

Elaine Orsbourne

Trustpilot

Excellent product, excellent customer service

Excellent products and my thick curly hair is in the best tamed condition it's ever been in. I had a problem with the shampoo recently in that the product wouldn't come out of the bottle and Rhea was so incredibly helpful solving my problem. So not only excellent products but excellent customer service too

Paula Gore

Trustpilot

Excellent

Tried many conditioners with some costing £50 plus frizz reducing products and Brazilian straightening. Sadly none worked. Was recommended Naughty products and now use their conditioner and frizz easing product. These are the first things that have ever worked on my dry frizzy hair and would highly recommend

Aidan Enticknapp

Trustpilot

Fantastic product selection

Fantastic product selection, I use frequently, they provide spot on customer service and I would highly recommend.

Charlotte Wilson

Trustpilot

Amazing products & great customer…

Amazing products & great customer service. Always going above and beyond to help with quick responses.

Jaye Todd

Trustpilot

Outstanding customer service and experience

The products are amazing, the delivery times are great and the customer is second to none. They really go the extra mile to make sure their customers needs are satisfied. Highly recommended

Victoria Newell

Trustpilot

Amazing products and fantastic…

Amazing products and fantastic communication from the customer service team. These really stand out from the market and you can tell the difference in quality after first use with everything I have used so far.

Robyn Butler

Trustpilot

Amazing customer service

Amazing customer service! More than just a brand, it’s like talking to a friend about your hair.

Toni

Trustpilot

Works for my curly hair

Long-time customer of Noughty, works for my curly hair - love their products!

Anonymous

Trustpilot

Amazing Customer Service

The products are amazing, I’ve been using them for some time and can really recommend them. Recently I had an issue where Royal Mail failed to deliver and returned the items. I emailed Noughty and the service I received was outstanding. I had a reply immediately, from a real person not an automated response. Rhea checked whether the order included Christmas presents and I was offered a refund with a code to order with the same offer so that I would receive the items in time for Christmas. So refreshing to engage with a company that has amazing customer service. I would recommend Noughty 100%.

Miss Hannah

Trustpilot

Fantastic customer service

I had my parcel stolen and emailed Noughty to explain and ask if there was anything they could do - although.itnwas a longshot and I was expecting a no. They resent the parcel no questions asked. Will definitely be ordering again. Great products and great customer service.

Zahir Jaffer

Trustpilot

Love the products but also backed up by…

Love the products but also backed up by solid customer service. Fabrastic!

Robyn Butler

Trustpilot

Never Experience Customer Service like… WOW

Never Experience Customer Service like it! So refreshing to get such personal responses I really felt valued and understood for my haircare needs.

Sharon Donovan

Trustpilot

I’ve been using Noughty products for…

I’ve been using Noughty products for years now. Love the quality of the shampoos and conditioners and was pleasantly surprised when Noughty expanded their range to include body care products. Love the shower gel and shower oil. It’s great to have a really good selection of silicone and SLS free products. Always been happy with the delivery too.

Anna Solari

Trustpilot

Great products and responsive Customer Support team

I love the Noughty products. I use the Wave Hello, Frizz Magic and Hello Curls products. I have always found the Customer Support team to be helpful if I have an issue. The only recommendation that I would make is to simplify the rewards system - I find it very complicated and difficult to use.

Natasha

Trustpilot

Customer service is top.

Rhea was an absolute angel today. I stupidly didn't check my order before paying and only realised after that the shipping was my old address. I emailed right away and Rhea got back to me in less than an hour, swiftly sorting it to change to my current address before the order was dispatched. Thank you again, Rhea.

ANAIS DONIN DE ROSIERE

Trustpilot

Helped my hair so much it is amazing!

Helped my hair so much it is amazing!

Laura Bridle

Trustpilot

Today I dealt with the lovely Rhea

Today I dealt with the lovely Rhea, she was absolutely fantastic, replied to my emails so promptly answering my questions and queries. As a new customer who adores their hair products because they actually do work!! Alongside this customer service on top just fills me with even more confidence in the company and their products! Thanks again Rhea, you were great! X