Good communication. They let you know when the product has been despatched, delivery date and tracking info. The site has a good range of products and their prices are competitive. Just a good all round experience.
Unfortunately my first order for a complete desktop was dead on arrival so I chose a refund and instead ordered a motherboard bundle and case. I later realised that for certainty I needed a new PSU. Customer Services were able to allow me to cancel my order, although it was ready for despatch, and I was able to place a replacement order. When the courier claimed to have "missed" me (despite my being by the door) Customer Services were able to go through the courier's office and persuade the driver to deliver my boxes within an hour. After all this drama, the kit went together very easily and worked instantly. I now have the system I sought.
Streamplify camera did exactly as it says on the box. Good specification very easy to set up.
Perfect very helpful
Great price for triple monitor stand and super fast delivery đź‘Ť highly recommend
An excellent item of hardware as described on the web. Delivered securely as was indicated.
I have not Novatech before but found this company very easy to do business with. Communication was excellent throughout. I ordered an Asus ROG Strix 4080 Super OC which arrived exactly as expected, well packaged & on time. Top marks & will certainly use this company in the future. Thank you!
Queried if their earlier (2 years) supplied PC could take more RAM, quick reply and guidance led to buying more RAM through them, works fine.
Ordered a motherboard from Novatech, very quick and efficient delivery, good prices and would definitely recommend.
Brilliant service very quick delivery exactly as promised
Easy to use website extremely fast delivery. Large selection of components. They also answer the phone and don't use a bearley understandable Indian call centre which is a massive plus.
These guys at reception are really helpful, they listen and offer solutions and quick fixes rather than take your machine in. If that doesn't work they will offer alternative solutions which will include receiving your machine. However, if it has to go in, the turn around was fast and efficient. I always recommend them to my friends. Novatech have come a long way since humble beginnings in Gosport.
Order was delivered quickly, everything came in good condition and secured.
Good product, good price, pre-assmbled with matched components.
Excellent service and very good price. Most helpful when enquiring on technical points. They use DPD courier so very reliable. Having had a bad experience with eBuyer I am unable to trust them again so tried Novatech and was rewarded with a really excellent service. I'm not going to try and save a few pennies in future and will always look to Novatech first
very helpful and knowledgable people
Good products, good customer service - and good value too.
Extremely quick despatch, the products as described and well packed - every time I have used Novatech I have necer been disappointed - I cannot fault their service. 5 stars
Had what I needed and got it when I wanted it. couldn't ask for more.
Order received in a timely fashion and well packed. Had a small technical query with Windows 11 that was answered quickly. Always the same good service.