Fast and efficient quotation system, honest appraisal of my used equipment and super fast payment. Returned items that I had incorrectly identified quickly and safely. Email correspondence throughout was swift and extremely helpful. Would have absolutely no problems in recommending them.
An absolutely genuine, quality Camera dealer. Park Cameras stand out at offering competitive prices, excellent quality products and fast delivery. Orders are always very well packaged. I have ordered camera and lenses from Park Cameras over the years and have always been very happy with the choice of equipment and quality of service.
First class service from a specialist camera dealer. Genuine spare part for my tripod delivered quickly and at a competitive price. I will certainly be a returning customer.
Excellent service throughout, very easy to use, good offer for my trade in gear, highly recommend anyone to use this service
I've had a poor experience with the trade-in department in Burgess Hill. I received an instant quote online and proceeded with this assuming a courier would come the next day to collect the lens. The DPD courier failed to turn up as the collection was never booked and therefore I had to contact Park Cameras and then they manually booked the collection service. The lens was collected and delivered the next day but then sat with their inspector for a while until again I had to chase them on email and phone for a final quote. Then eventually I received a anonymous email saying the lens was valued at £0 with no explanation or information on what to do next. I would have expected a phone call at the very least considering the time and effort for both parties involved. I assumed this was a mistake as the lens was in excellent condition. I had to chase them again, this time by telephone and the courteous person from sales was equally confused with the situation as he couldn't find any information on the system. He then proceeded to message someone in the background and then later that day I was called back to say they didn't want the lens. I asked Park Cameras to return the lens and provide tracking details but yet again, no response to any of my communications. My poor review score is purely on the customer experience which I found to be very lacking. It seems to be an issue with the trade-in department as the sales team tend to be very helpful and friendly. Perhaps some training is required for the valuation team on how to interact with customers. By the way, I decided to move forward with MPB who quoted an equivalent price for the lens. I'll be using them more going forward.
They really messed up! I ordered a Hasselblad XCD Lens on May 3rd at 1:03 PM, opting to pay an extra £7.99 for Saturday delivery (had a photoshoot arranged for the Monday). However, the package did not arrive Saturday so I contacted the store, they informed me that my order hadn't even been dispatched and had been overlooked even for Sunday delivery instead and would be sent via DPD standard. The order finally arrived on the 7th, delivered by DPD. Despite reaching out to the shop twice via phone and email, I still haven't received a refund for the Saturday DPD charge. Will I use Park again, naw. No photoshoot, no new lens to play with and I had to go clothes shopping with my wife instead which was horrible.
The buying experience was good. I was able to find what I wanted at a reasonable price and delivery was prompt. I would use them again
Great product, good quality, excellent price. Delivery promptly no fuss.
Good equipment,right price and delivered on time.Cannot be faulted.
I find Park Cameras fast and genuine. I'm a relatively new customer and am interested in film cameras so I'm starting small. Next target a Nikon F3 with a good fixed lens. Park have treated me as a valued customer and that is rare.
Lens arrived well packed. Lovely customer service people. Easy to contact and knowledgeable. Processed the return quickly. Will definitely shop again really great service.
The online ordering process was easy, and communications were clear and helpful. The product arrived with cosmetic damage to the box. I contacted customer service and was happy with the advice given.
I bought 2 used lenses from park cameras, they arrived so quickly and they are like new and the staff where very very helpful
Item I ordered ,Zeiss 10x42 bi oculars were at a very competitive price and arrived very quickly.Kept me informed very well.Would use this firm again.
Customer service is exemplary, it is simply outstanding. The condition of the used camera and lens I bought was excellent, as was delivery, prompt and the camera well-packed. I don't need to look any further for all my photographic needs, it's all here and based on my experience I highly recommend Park Cameras.
Never bought from Park Cameras before, they where recommended to me by a friend, I bought a pre owned lens, it's in immaculate condition, and the speed if delivery was incredibley fast would definitely buy from again 100%
Park were very fair when reviewing and pricing some Nikon kit we wanted to sell, and the whole process was fast and efficient. Recommended.
Lens received on time and condition is better than expected. Very happy with the service provided by Park Cameras.
I was amazed at how quick the order was processed and delivered - really efficient.
My order was received quickly and I was very pleased with my purchase.