Over the years, I have bought over 8 pairs of Shirley ballerinas. Whilst they are pretty and comfortable, they are made of poor quality materials and the rubber band gets slack very quickly and the shoes become loose and unable to wear them. Also some of the so called leather flats crack and tear. I asked if the elastic band trim could be replaced and they refused. Do not buy these shoes. A total waste of money
I bough shoes the 1 st time in Spain ,then in Paris ! But unfortunatly the Paris shop does not exist anymore and I like to go on with Pretty Balerinas and go on with mail to order ! Because i love Pretty ballerinas (it fits very well for me )
Lovely shoes, I only wish you would make them in wide fit as well.
I cant see where the package is, I cant follow it. I reccomended pretty ballerinas shoes to my friend and ordered the shoes for her because she could not finish ther order through the aplicatiom, and now I feel bad because I dont have any answer.
Dreadful return policy and Customer Service. I have a lovely pair of shoes that now have to go to the charity shop despite the fact they are in the original packaging and I have the confirmation that they were purchased online. The company refuses to allow me to exchange for a different size. Madness!
Great product and reliable international shipping / delivery.
Pretty ballerinas are very comfortable, well made shoes, excellent detail they come in half sizes for a perfect fit.
Had a seemless experience when buying from this brand on line. Good advice from a sizing perspective. Tracking dispatch online was v straightforward and i was delighted with the shoes when they arrived.
All fluid with the order and impeccable packaging + products at delivery . Loved my shoes/ballerinas !
Mano mylimiausi batai.
The quality is always good . The order and shipment tracking has much improved in recent years . Highly recommend this Brand .
Very good service and products
Terrible experience shopping with Pretty Ballerinas online. To summarise: 1. I ordered shoes with advertised delivery in 3-4 days. After 5 days I chased and was told that delays were beyond their control and I should just refuse the delivery, but this was not possible as the shoes arrived when I was out. The shoes eventually arrived a week after this so almost 2 weeks from ordering. 2. The shoes arrived damaged in several places. The velvet had indentations and scuffs on both shoes and was very noticeable. They did not look new. 3. I emailed them again to say how disappointed I was and to arrange a return. The response was a copy and paste email and the direction to return the shoes by post to their London shop at my own expense! I live just outside London so I can in theory take the shoes in but others may not be able to do this. It will still cost me a £15 train ticket and I am not sure I trust posting it in to them considering their dreadful service so far. My advice would be do not buy anything online from Pretty Ballerinas.
Excellentes chaussures confortables . Service sérieux
Sveiki, mano mėgstamiausi batukai, įpatingai vasarai, puikus pristatymas ir grąžinimas, visiems rekomenduoju.
A empresa entrega de forma rápida, com boa apresentação. O programa de pontos e excelente !
Brilliant! The quality is amazing! Highly recommended brand!
j'aie découvert pretty ballerinas lors d'un séjour à Barcelone, depuis je ne porte que cette marque de chaussure, j'adore
Pas la bonne taille. Le site préconise de prendre une taille au dessus : c’est trop grand. Sinon elles sont très belles. Site en anglais uniquement et courrier en anglais: c’est désagréable pour ceux qui ne connaissent pas l’anglais
Too long waiting for my order. Still not received.