I have been using Pretty Litter (regular) for over two years. I have one completely indoor cat so I change it every three weeks instead of 4, but 4 would probably work as well. Excellent product.
The rep that helped me was super friendly, knowledgeable, very helpful!
This company is absolutely amazing. Down to everything you need help with. Such GREAT customer service. Thank you Pretty Litter. ❤️
Pretty Litter clumping formula is the best I’ve ever used for my cat. It’s lightweight and the clumps are light and dry and don’t stick to the bottom of the litter box like other brands. By far the best brand of clumping litter I’ve tried.
Whenever there’s an issue, it’s always taken care of promptly and efficiently.
My account was accidently canceled. The customer service agent was very helpful and friendly. The issue was dealt with immediately. He waited until I checked the account was correct, to make sure it was resolved. It was so nice to have someone so helpful, knowledgeable, and friendly.
I chatted with Renz in customer service and I can not be any more pleased with the helpfulness and fulfilling my specific needs. Definitely Renz deserves to be employee of the month♥️🏆😊
My kitty Kayla adjusted immediately to this new litter...which is all I needed to be a " believer" in this product. Plus she has kidney and bladder issues so Pretty Litter is an excellent tool should she have problems with either.
Pretty Litter has been a game-changer for me! It's not just cat litter, but a solution that transformed my living space. The most remarkable thing? The complete eradication of any lingering odors in my apartment. It's like a breath of fresh air every time I step inside. Subscribing to their monthly deliveries has hands down been my smartest move yet. The convenience and peace of mind it offers are unparalleled. No more last-minute trips to the store. It's hassle-free and reliable, all the time. Also, their cat food is exceptional! My cat adores it, and I appreciate knowing he's getting a super healthy diet. The quality and taste are top-notch, and it's a joy knowing my feline baby is thriving on food he loves. Pretty Litter has been a lifestyle upgrade for both me and my cat. Highly recommended for anyone looking to elevate their cat care routine. Kudos to Pretty Litter for exceeding expectations!
My order said it was in transit but suddenly stopped about half way here. I emailed P.L. and the situation was remedied immediately. I've been using Pretty Litter for 3 years and have always had a quick response and questions answered either problems solved! The Best Kitty Litter and Company Ever!
Pretty Litter has a great customer service department. Efficient, pleasant and knowledgeable. I recommend both Pretty Litter and Pretty Please Cat Food!
I’ve been a multiple cat mom for 50+ years. The most difficult thing (the only difficult thing) about living with cats is keeping the litter clean. Pretty little makes this extremely simple. I’ll never go back to any other litter.
Prompt response and resolution to my delivery problem
If you follow their guidlines for returns, it's a simple and easy process.
Thank You : great hearing you care about my cat and me
My call was answered right away. My inquiries were answered completely and my order was placed efficiently. My kitties love Pretty Litter! And, I am pretty happy with it too!
Greetings ~ I called up with a request … Claude, My customer service agent, took care of it professionally and was very friendly, Professional and efficient.. Good , friendly customer service makes the world of difference to me. I will be a faithful customer because of his service towards me and of course, I do love the product .. Thank you 😻
Knowledgeable and helpful
Happy cat 😸 lol
Quick and easy. Very helpful!