Easy to order and an excellent jacket. This is my second ProViz jacket and this is a thinner one. I would highly recommend ProViz. Their products are waterproof, comfortable and fit well. Also they are reasonably priced and less than Gorewear that does not work as well as ProViz
This replacement of a faulty pair of gloves happened very quickly with no quibbling and with polite efficiency.
Had a bit of stitching go inside a pocket. Thanks to Zoe for resolving. Couple of photos sent and replacement sent same day. Refreshing.
I love the product exactly what I wanted . Only thing didn’t like was the courier fee it was on high side for standard delivery so it really added to the cost .
Love the quality
I ordered an item from Proviz but soon after using it a fault developed. However, customer service promptly responded to my complaint and quickly posted a replacement item which I’ve had no issues with. Despite the first fault the products are good quality and customer service very helpful.
Great experience
A good product, but a flaw found. The Proviz team responded quickly and efficiently.
Easy to navigate website, fast delivery and good product.
Quality high viz sports equipment at a very competitive price. Unfortunately it did not fit the intended recipient (bought as a gift) but was very easily returned without any hassle and the cost returned extremely quickly. Will definitely use the company again.
A prompt response on a warranty issue. Stood behind their product.
Prompt dispatch and good sale discount.
Schnelle und korrekte Bearbeitung. Pragmatische Ersatzlösung angeboten.
Prompt delivery, great quality waterproof cycling gilet and hi-vis works really well
I had a problem with an item and customer service was excellent.
I live on Vancouver on the west coast of Canada in a temperate rainforest. I received a cycling jacket in less than 2 weeks after ordering. I wear the jacket while biking in the forest and I am not only visible but dry. I ended up buying two more jackets for my daughters!
The shopping and shipping was excellent and the jacket is very reflective. The size is large for a biking jacket and has a mesh lining. The material is unfortunately not breathable at all and I overheat more than in my previous waterproof reflective jacket. The vents help. It's already (1 month) wearing a bit where backpack straps fall, but that's o be expected
Ich bin mit der Jacke sehr zufrieden. Sie fällt groß aus, aber dann kann man noch gut etwas drunter ziehen. Die Lieferung hat länger gedauert, aber ich wurde die ganze Zeit gut betreut, auf meine E-Mails wurde immer schnellst möglich reagiert.
Sehr schnelle Antworten, kompetente Auskunft, unkomplizierte Abwickung - ich bin sehr zufrieden trotz Lieferverzögerung (Zoll) und Doppel-Lieferung!
Die Produkte von Proviz sind sehr gut und aus unserem Radfahreralltag nicht mehr wegzudenken. Diesmal hat mich jedoch besonders der Kundenservice überrascht. Der Kundenservice meldete sich bereits, bevor mir selbst aufgefallen war, dass das Paket ungewöhnlich lange unterwegs war. Das Problem wurde außerordentlich freundlich, kulant und schnell gelöst! Vielen Dank!