I have been using REN products for years now and have found the moisturisers particularly good. I have been impressed with their loyalty programme and used many rewards. I contacted customer service after being unable to access my reward account. I received an email promptly, explaining the situation. Despite a system overhaul I was offered a solution and a code in order to use my reward points. Excellent customer service and a happy shopper!
Super fast and good deal
Always amazing customer service, from helping with my skincare choices to try initially to helping with account issues. LOVE REN!
I’ve used Ren’s Evercalm line for 3 years now and absolutely love it. When I had a question about their rewards program I used their online chat to find the answer. The person I worked with was able to answer all my questions, double checked how many points I had accrued, and even gave me a coupon code to apply my points to the online order I was making. Five star service!
I love my evening routine with these products! Very happy 🙂
Thank you!! 😊
Have tried to phone a few times and telephoned Ren again this morning (Monday) to speak with someone . Telephone message says offices closed but the recorded messages states offices opened Monday to Friday blah blah… Reward scheme not currently working online for several weeks but only after trying to access my points for weeks in vain then get a generic email explaining that reward scheme being updated but if points need to be redeemed on an order in meantime then speak with a customer representative but I can’t get through!
I Love REN skincare for my sensitive eczema prone skin. It’s the best out there as believe me I have tried everything! The customer service is great and I always find them helpful and they reply promptly. I am sorry to hear about the poor reviews but I can only say that my experience with REN has been brilliant! Thanks REN!
I find REN Skincare one of the best on the market. The results are outstanding, true to their description and as a result, I have been buying them for many years. Additionally, their customer service is top, they reply and resolve and help with any questions you may have. They are quick, well trained and corteous.
The best gifts ever!
Usual great Ren products to stock up on. Always a pleasure to receive one of their boxes of cosmetics and use the products.
Excellent service
Good products, great customer service
Just tried one time, last night. Too early to determine its effectiveness. Did not dry out my face
Helped my very sensitive skin! The tub is a lot smaller than I imagined. It’s more of a face cream size It’s worked but it’s expensive so it’s one to think about the affordability
Ren always excellent 🫶🏻
I have been REN skincare customer for 3 years now. The quality of the products, the speedy delivery, the customer service is all exquisite! I have a sensitive skin that is not compatible and comfortable with a lot of products. But so far I have tried many different REN products and never had an issue and they have always left my skin fresh, smooth and at peace☺️
Great product! Fast delivery!
I recently had a fantastic experience with REN Skincare’s customer service. Their response time to my inquiry was impressively swift, and their dedication to resolving issues was unparalleled. When I encountered a minor problem with my order, the REN Skincare team addressed it promptly and went above and beyond to ensure my satisfaction. The professionalism and courtesy they exhibited made me feel valued as a customer. In a world where exceptional customer service is a rare gem, REN stands out. Their commitment to a seamless customer experience sets them apart. If you’re looking for not only quality skincare products but also outstanding customer service, REN Skincare is the way to go. Highly recommended!
Amazing products and customer rewards. Highly recommend!!!