Daniel Mc Donnell

Trustpilot

Top experience buying and receiving a TV.

Well I definitely have to say the sales team are completely amazing and willing to help you no matter your question. Also the delivery guy was 5 stars. I ordered a 65inch lg G4 oled TV and I'm in Dublin Ireland so it came from there Belfast store. They said that it should arrive on Tuesday but I had it delivered an all on the Friday morning that's 2 days after I ordered. Top service. Also the Oled TV is absolutely stunning looking. The best TV I've ever seen. This is either the 4th or 5th TV I've bought from there store and honestly if I could give them 10 stars out of 5 I would. They definitely have a customer for life here with me!!

Michael Walsh

Trustpilot

HiFi purchase

Really the team at Richer Sounds go above and beyond customer service, I had an issue with a product which was sorted with minimum fuss and understanding. They are a great team polite professional and super efficient which sadly is missing from many businesses in these strange times we live in. Good luck to you all in the future and may you continue being successful in years ahead.

Dave Brocklebank

Trustpilot

Great customer service from start toGreat customer service from start to end…

Great customer service from start to end. I went to the Belfast store and was able to listen to the sound equipment I wanted to buy. No rush, no pressure. I did more research and ordered the components... prompt delivery very good price. And also very good advice and support when I had questions setting up the system. I highly recommend this store and the service they offer,

Paul ODwyer

Trustpilot

Great friendly and efficient service

Ordered on line efficient and fast service with good updates on delivery from Emma

FRLinux

Trustpilot

Upgraded my old TV to LG G4 OLED

I upgraded my old 7 year TV to my first OLED. I went with the LG G4 65 inch. My old one was a Panasonic 58dx902b which served me well for many years. Richersounds Belfast are a lovely bunch, been a cusomer of theirs for 15 years now. A big thanks to the man who helped me unpack and assemble, really appreciated. I do not write reviews but credits where it's due, looking forward to buy more stuff from you!

TIM O'KENNEDY

Trustpilot

As always, Richer Sounds doing the business for me….

I needed to replace an ageing AVR, and was minded to upgrade the subwoofer at the same time. The highly-informed and personable Stephen assessed what I already had, and suggested a bigger upgrade to the AVR but no change to subwoofer. I wound up with a Sony TA-AN1000 and boy, what a difference that made. As ever, the product was keenly priced and delivered very rapidly. Great telephone support for installation too. I must have recommended Richer Sounds twenty times over the years: just great. Emma, too!

Mags Ann

Trustpilot

Great service

Great and very professional service ! The advices I've got from David and his answers for all my questions - were amazing. That's something what's unusual nowadays. I was treated with high respect and I'm gonna to recommend Richer Sounds to everyone !

CH

Trustpilot

5star customer experience

Ordered a TV from the UK to Dublin, Ireland. Excellent info over delivery over phone. Emma and Michael made sure the TV was delivered on time and rang multiple times to ensure prompt service. Will go with RicherSounds over poor service in currys and harveynorman from now on.

p

Trustpilot

Proper 5* experience

Proper 5* experience. I shot them an email query which was answered next business day with the info in needed. I ordered the product and it was on my doorstep with 24hrs.

Liam van der Spek

Trustpilot

Friendly & Helpful

Fast delivery, very friendly helpful customer service.

Andrea

Trustpilot

Great experience with Richer Sounds

Great experience with Richer Sounds! Found a very competitive deal on a LG OLED TV, delivery was pretty quick (considering a bank holiday in between) and Emma kept me updated throughout the entire process. Recommended!

Ken Ceekay

Trustpilot

Great customer service and fast, free delivery

I asked for an update on a recent order and received an update within a few hours. The order actually arrived a day earlier than estimated and I got a further email asking me to confirm the delivery of the item. First class customer service as always!

Norman Mccann

Trustpilot

Always the best service!

Always the best service!

martin

Trustpilot

Fast delivery and cheaper

Fast, efficient service, free delivery to Dublin and lower cost than physical shops in the Republic.

David Black

Trustpilot

Only a firm like this would advise me…

Only a firm like this would advise me of a cheaper option to purchase for my needs. This is why i have shopped with them for years.

Eoghain O'Keeffe

Trustpilot

Stellar service

From the moment I bought my audio equipment (Denon AVR and Q acoustics 5.1 speakers), I found Richer Sounds to be a fantastic company to deal with. Stephen spent over an hour on a video call with me, going through the settings on the system and provided continuous support. When I had a fault with the subwoofer, they had it collected (arranged by Jessica), sent to the manufacturer and fully repaired. Their customer service is second to none. Thank you, Stephen and Jessica!

Des Ruddy

Trustpilot

Amazing,

Amazing, Requested information by email on a Sunday and had a full and very helpful reply within three hours, WOW!!!!!

Francis Whitney

Trustpilot

A Very Helpful team at the Belfast…

A Very Helpful team at the Belfast Store , Would Highly recommend Richer Sounds Best Gear and Best Prices

Rev U

Trustpilot

Such an impressive company

So many TVs. I looked in every possible shop/website. Seriously, I did! I ended up going with richersounds because they were simply the only company that, not only had a great selection at competitive prices, but responded to emails with information in a personable & timely manner. It was so refreshing and helpful in this age of just ‘click and buy’. Ended up with a great 55” QN90B, with a great guarantee, and a feeling I’d made a purchase I wouldn’t regret. Thanks to David & Steve. I wouldn’t and couldn’t recommend anywhere else. Incidentally, none of these reviews are solicited post-purchase. All are made voluntarily. That’s how good they are.

David Gregg

Trustpilot

One of the very best

One of the very best companies to deal with. Great value, proper backup, decent human beings!