Stephen
Good product
Good product, great price. After sales also top rate. Assembly a little fiddly, but nothing that perseverance does not beat.
Good product, great price. After sales also top rate. Assembly a little fiddly, but nothing that perseverance does not beat.
Great product at a reasonable price point.
The barbecue was even better when it arrived than expected and is excellent.
To be honest would have gave 5 stars but it took 11 days to arrive, unfortunately parcelforce were to blame for 10 of those days.
My old mild steel vaporising bars had become rusty. Luckily Universal Innovations supply pretty much ass the spares you will need to have your BBQ looking like new and they supplied me with new stainless bars. Delivery took 4 days and I am ready to go again. Great service from a great company.
Lots of research led us to Sahara BBQ’s a combination of good looks, design and price made the choice for us. From placing the order to its arrival was only four days. It came on a pallet - even the delivery man was great. Assembly was straight forward, if not a bit fiddly - mainly because of my big hands trying to fit into limited space. My only criticism of the assembly was connecting the gas hoses. As an additional safety measure, I used PTFE tape to line the threads as an extra precaution against leaks. This was not provided in the BBQ. Overall, an excellent product that we’re looking forward to using.
Looked for grills for Sahara x350. They were out of stock.Informed by email that I would automatically be emailed when they were available. Notified 4 days later and completed the purchase by phone.Delivered two days later.Great service.
We love our new BBQ. It was relatively easy to put together and feels solid. Being able to see the food cook through the glass is a bit different and looks pretty cool! Really good value for the money. Purchased ours in a sale!
Not the IP rating it’s states on the box???
BBQ easy to put together, excellent instructions. Works perfectly.
Ordered 2 different items. Both arrived in two days which was excellent. One part had some items missing. On reporting this the missing part again arrived within 48 hrs. Wry good service and thank you. Missing part supplied without any consultation, just a email. Thank you.
Got the replacement parts I wanted. Bbq back in action
Easy to put together. Love the window in the front. Food lovely
Fantastic service with good communication, order dispatched on time and safely delivered, great product and easy to assemble with instructions included, took me around 1hour, another pair of hands would be helpful. I would certainly recommend Sahara if your looking for a new gas bbq.
Very good customer service and prompt delivery.
Great fast efficient service
Not bad. Not great. So, BBQ 3 burner bought last year, this is decent, not overly simple to put together but sturdy enough. I’d say it doesn’t quite crank to a level of heat I’d like, and is lacking that oomph to really do a high heat. Cooking parts all well made and solid. Pricing point is on reflection quite high, but they are all in the same ball park to be fair. Separately bought griddle insert, would argue it’s a touch smaller than the circumference opening, not annoying enough to worry about. Again well made, and sears well enough. Sahara is a relatively unknown brand, near enough justifies its asking price, has the standard features and a few ideas like drink holder front flap.. could just do with that extra oomph for searing..
Great quality covers. However a little frustrating that both covers are exactly the same, 1 should be fitted to the size of the side table but would actually fit another bbq. With the price paid I was hoping for covers that fit my specific bbq.
All parts were not included
Sent the Wrong BBQ!